Devon · England

Tile Repair for Ottery St Mary homes

Tile repair for Ottery St Mary, without a refit. Get a fixed quote from your photos, then we come to you.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Ottery St Mary?

Tile repair in Ottery St Mary without replacing anything

We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. Common call-outs are for drill holes from removed fittings and discontinued tiles you can’t replace, across natural stone & granite, floor and wall tiles and porcelain tiles.

Every job is backed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Location
Ottery St Mary (EX11)
County
Devon
Warranty
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Repair or replace in Ottery St Mary?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Why book with us

  • Nothing taken out or refitted
  • Accredited with CHAS, Constructionline and SafeContractor
  • Most jobs done in one visit
  • Every repair guaranteed for a year

Read our prices page.

Common questions in Ottery St Mary

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

What happens after I send photos?

You’ll get a fixed quote back. There’s no obligation to book.

How quickly can you book me in?

It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Can you repair several things at once?

Yes. Doing several items on one visit typically costs less than separate visits. Send photos of everything you’d like done.

Do you charge for travel?

No. Our quotes include travel, with the same prices everywhere we work.

Can you repair a cracked floor tile without replacing it?

Usually, if it isn’t loose.

Our work in Ottery St Mary

Ottery St Mary is about 4 miles north-west of Sidmouth, in Devon. From the centre of Ottery St Mary to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Ottery St Mary is one of 586 towns and villages in Devon where we work.

Our visits in EX11 work the same way as everywhere else we cover. Streets in the area include Jesu Street, Batt's Lane and Brook Street, and we cover them all. With the B3174 and B3177 close by, Ottery St Mary is easy for our repair technicians to reach. Close by, we cover Wiggaton (1 mile south), Gosford (1 mile north), Taleford (1 mile north-west), Alfington (2 miles north-east) and Metcombe (2 miles south). Further out, we also cover Exeter (11 miles west), Exmouth (10 miles south-west), Tiverton (14 miles north-west), Sidmouth (4 miles south-east), Honiton (5 miles north-east) and Dawlish (14 miles south-west).

Near you in Ottery St Mary

Around Ottery St Mary, we work in homes near St Mary's Church, Ottery St Mary Primary School and The Lamb & Flag pub and the streets around them. Also close by are Congregational Church (less than half a mile north) and Dawlish Community College (0.7 miles west). For rail, the closest station is Feniton station, about 2.5 miles north of the centre. Other landmarks nearby include Sidmouth Hospital (5.1 miles south) and Ottery Heritage Museum (less than half a mile north-west). Open spaces near Ottery St Mary include Aylesbeare Common RSPB reserve.

Map of Ottery St Mary © OpenStreetMap contributors

How we price tile repair

Repairs from £95. We do not charge extra for travel to Ottery St Mary. The price comes down to:

  • Where the damage is and how we get to it
  • The type of damage
  • The size and number of damaged areas
  • How hard the colour is to match

The price depends on how much damage there is and what kind, the material and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before booking.

Getting a price from pictures

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • One picture of the entire tiled area
  • Where you are, by postcode
  • Any details about the material
  • Natural light rather than flash

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote.

What a repair can’t fix

It helps to know what we cannot do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

What we work on

  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Floor and wall tiles

Work for landlords and builders

If you manage property in Ottery St Mary, we can repair and quote for several addresses together. Send pictures for each one and we will price them together.

Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.

Do you need tile repair in Ottery St Mary?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

The things customers generally mention when they call are:

  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What to look for in a quote

  • What happens if the damage is worse than the photos show
  • How to look after the finish
  • How long it needs to cure
  • Whether the price covers travel

Choosing a repair company

How it works

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If anything looks different from your pictures, we will talk to you before going ahead.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Mention any earlier repairs or resurfacing
  • Clear toiletries, mats and anything else from around the area
  • Have somewhere for us to park nearby if possible

Getting a price

Send us pictures of the damage and one of the whole item, and tell us you’re in Ottery St Mary, and we’ll reply with a fixed price.

Get a fixed quote

Read more

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.