Cumbria · England

Tile repair in Ousby, Cumbria

Damaged tiled area in Ousby? We repair it in place, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Ousby?

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why Ousby customers choose us

  • A year’s guarantee on all work
  • A fixed quote before you book
  • Nothing taken out or refitted
  • Accredited with CHAS, Constructionline and SafeContractor

See our full price list.

Tile repair at your home in Ousby

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. If you are dealing with damaged tile edges and chips from dropped pans and tools, we can generally put it right, whatever the material.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Where
Ousby (CA10)
Area hub
Cumbria
Guarantee
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026

Ousby: your questions answered

Can you repair a cracked floor tile without replacing it?

Normally, as long as it’s still firmly stuck down.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Can pets and children be at home?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

Can you repair several things at once?

Yes. Doing several items on one visit usually costs less than separate visits. Send photos of everything you’d like done.

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Do you come to Ousby?

Yes. We cover the entire UK and come to Ousby. Send photos and we will quote, or call 0345 017 0787.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What happens if you find more damage?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

What affects the price in Ousby

Prices start from £95. A fixed quote means you know the cost before booking. We take into account:

  • Any earlier repairs that need removing first
  • Where the damage is and how we get to it
  • The material and finish
  • How many areas need work

The price reflects the work involved, not where you live. You will see the full price before you book.

How to get a fixed quote

You can usually get a fixed price without us visiting. To help us price it:

  • Details of any past repairs
  • A close-up of the damage, in focus
  • A wider photo showing the entire tiled area
  • Your postcode, so we can check dates

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

What happens on the day

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a few hours. If we find something your photos didn’t show, we’ll explain it before carrying on.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Move bottles, mats and clutter away from the area
  • Keep a parking space free if you can
  • Open a window if you can

Ask for a price

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.

Get a free quote

Read more

When we’d advise against a repair

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

What we work on

  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Porcelain tiles

About Ousby

Ousby is about 7 miles north-east of Penrith, in Cumbria. Jobs in Ousby are booked in like any other job: a fixed price from your pictures, then a visit to do the work. Ousby is one of 438 places in Cumbria we cover. Our nearest city page is Newcastle upon Tyne, about 43 miles away.

Postcode districts we cover here: CA10. We also cover the places around Ousby: Skirwith (1 mile south), Melmerby (2 miles north), Winskill (2 miles west), Hunsonby (2 miles west) and Gamblesby (3 miles north). Within a short drive, we also cover Penrith (7 miles south-west), Appleby-in-Westmorland (10 miles south-east), Fair Hill (7 miles west), Carleton (6 miles south-west), Bongate (10 miles south-east) and Alston (9 miles north-east).

What’s near Ousby

We visit homes around Church of St Luke and the streets around them. The closest station to Ousby is Langwathby station, roughly 3 miles west of the centre. Further afield, we also cover the area around Aikton Castle (4.8 miles west).

Map of Ousby © OpenStreetMap contributors

Do you need tile repair in Ousby?

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People normally call us after spotting one of these:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Cracked floor tiles

What your quote should include

  • Whether cleaning and preparation are in the price
  • How to look after the finish
  • What the guarantee covers, and for how long
  • What happens if the damage is worse than the photos show

10 questions to ask before booking

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.