Poole · England

Tile Repair in Penn Hill

Problem with your tiled area in Penn Hill? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Penn Hill

How we handle tile repair in Penn Hill

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. We regularly repair porcelain tiles, floor and wall tiles and marble, and the jobs we see most are damaged tile edges and discontinued tiles you can’t replace.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Penn Hill (BH14, BH12, BH13)
County
Poole
Warranty
One year on every repair
Quotes
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Page updated
23 October 2026

What we do, step by step

Once we’re through the door, we keep the work contained to the one room. We mask off everything nearby, the work takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Mention if the room is upstairs or in a flat
  • Have a window or extractor fan available
  • Keep children and pets away from the room on the day

Ask for a price

Upload a photo of the damage and one of the entire item, and tell us you’re in Penn Hill, and we will come back with a fixed quote.

Send pictures for a quote

Read more

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.

We are used to working with agents and managing companies. Send the address, photos and access details.

What affects the price in Penn Hill

Repairs from £95. We price every job individually, from your pictures. The main factors are:

  • The type of damage
  • Unusual colours or finishes
  • The size and number of damaged areas
  • Any earlier repairs that need removing first

No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

How to get a fixed quote

Photographing the damage takes a minute. Try to send:

  • A coin or ruler next to the damage for scale
  • A wider photo showing the whole tiled area
  • Natural light rather than flash
  • Any earlier repairs or coatings

Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.

Repairing versus replacing in Penn Hill

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

Why us?

  • No extra charge for your area
  • CHAS and Constructionline accredited
  • Work done at your home or business
  • One-year guarantee on every repair

See our prices page.

When a repair isn’t the answer

It helps to know what we can’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before booking.

What we work on

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Porcelain tiles

Where we work around Penn Hill

Penn Hill is about 1 mile south-east of Poole, in Poole. Across the BH14 area, a technician comes to you. We work in 18 places across Poole, from the larger towns to small villages.

All of BH14, BH12 and BH13 is covered. Local streets include Vale Road, Links Road and Wills Road. Neighbouring places we cover include Branksome (1 mile east), Branksome Park (1 mile south-east), Whitecliff (1 mile south-west), Rossmore (1 mile north) and Sea View (1 mile north-west).

Around Penn Hill

In Penn Hill, that means homes near Alexandra Park, St Aldhelm's Academy and St Dunstan of Canterbury Orthodox Church. Also close by are Courthill Infant School (within half a mile north-west) and Uplands School (under half a mile south-west). The nearest railway station is Branksome station, roughly 0.6 miles north-east. A little further out are St Ann's Hospital (1.6 miles south) and Bournemouth (2.1 miles east). Not far away are Ham Common (LNR).

Map of Penn Hill © OpenStreetMap contributors

Common problems we fix in Penn Hill

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

If you can see any of these, send us a picture:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings

Before you book anyone

  • What the guarantee covers, and for how long
  • How your room will be protected
  • What happens if the damage is worse than the photos show
  • When it can be used again

10 questions to ask before you book

Can I fix it myself?

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

If you’re set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

Your questions about tile repair in Penn Hill

How quickly can you book me in?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Can you repair a cracked floor tile without replacing it?

Typically, as long as it’s still firmly stuck down.

Do you work in Penn Hill?

Yes, we do. We send a technician to Penn Hill for every job, with no extra charge for travel.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit. The rest of the house is unaffected.

I rent my home. Can I book you?

We’re happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.

Will there be a smell?

Expect a mild smell while we’re working that clears as it cures.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can you do more than one item on the same visit?

Of course, and it normally saves money. Just add the extra items to your photos and you’ll get one combined price.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.