Herefordshire · England

Tile repair in Portway, Herefordshire

Tile repair across Portway and nearby, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Portway

What happens on the day

A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Plan for a morning or an afternoon from start to finish. Before leaving, we tell you how long to leave it and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Tell us about parking, stairs or access
  • Move bottles, mats and clutter away from the area
  • Open a window if you can

How to get a price

Email us pictures of the damage and a wider shot of the entire item, with your HR4 postcode, and we will come back with a fixed quote.

Get a fixed quote

Related advice

About our tile repair in Portway

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you do not need to find a spare. We regularly repair ceramic tiles, marble and natural stone & granite, and people most frequently call us about cracked floor tiles and damaged tile edges.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Portway (HR4)
Region
Herefordshire
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Do you need tile repair in Portway?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Damaged tile edges

What your quote should include

  • Whether the price covers travel
  • What happens if the damage is worse than the photos show
  • What prep work is covered
  • How soon you can use it again

10 questions to ask before booking

Work for landlords and builders

We regularly work with letting and managing agents. Send the address, photos and access details and we’ll handle the rest.

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

Portway and nearby

Portway is about 3 miles north of Hereford, in Herefordshire. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Portway is one of 255 places in Herefordshire where we work. We work right across the region, from Portway to Birmingham (about 44 miles away).

Our visits in HR4 work the same way as everywhere else we cover. We also cover the places around Portway: Moreton on Lugg (1 mile north-east), Tillington (2 miles west), Auberrow (2 miles north), Tillington Common (2 miles north-west) and Wellington (2 miles north). Larger places within reach include Hereford (3 miles south), Ross-on-Wye (15 miles south-east), Ledbury (14 miles east), Leominster (9 miles north), Redhill (4 miles south) and Newton Farm (4 miles south).

Local landmarks in Portway

Locally, our jobs take us to homes close to Whitecross Hereford and Church of St Mary, among other places. The nearest railway station is Hereford station, about 3.1 miles south-east of the centre. A little further out are St. Mary's Hospital (1 mile south-west) and Dinmore Preceptory (3.4 miles north). The countryside around Portway includes Wyevale Wood and Merryhill.

Map of Portway © OpenStreetMap contributors

What affects the price in Portway

Prices start from £95. We price every job individually, from your photos. What matters most is:

  • Unusual colours or finishes
  • The material and finish
  • What kind of damage it is
  • Whether we combine several jobs

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.

Quotes from your photos

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • Daylight if possible, and no flash reflection
  • The material, if you know it
  • Something in shot to show the size
  • A picture taken from further back

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

What a repair cannot fix

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

Materials we work on in Portway

  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite

Portway: your questions answered

Do you cover the entire of Herefordshire?

We work UK-wide, so Portway is covered. Our prices are the same everywhere.

Can you do more than one item on the same visit?

Of course, and it usually saves money. Send pictures of everything together and you will get one combined price.

Can you repair something that is been repaired before?

Yes, we frequently do. It can add a little time, which we include in the quote.

Do the materials smell?

Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.

What happens once I’ve sent photos?

We come back with a fixed price, usually with dates to choose from. There is no obligation to book.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Repairing versus replacing in Portway

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Our prices are the same across the UK, so there is no premium for Portway. The job itself decides the price: how much damage, what it’s made of and how many items.

Why us?

  • Everything repaired in place
  • One price list for the whole UK
  • We leave the room as we found it
  • Accredited with CHAS, Constructionline and SafeContractor

See our full price list.

Can I fix it myself?

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.