Norfolk · England
Tile Repair for Rackheath homes
Chip, crack and drill-hole repairs to floor and wall tiles in Rackheath, carried out at your home and guaranteed for a year.
- Repairs from £95
- Drill holes from removed fittings
- Cracked floor tiles
Rackheath: your questions answered
Can tenants book a repair?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
Will it make a mess?
Dust sheets and masking go down before we start, and we clean up when we have finished.
What if the damage is worse than the photos show?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
Do you come to Rackheath?
Yes, we do. Repair technicians travel to Rackheath from across the region, and the price is the same as everywhere else.
Can a cracked tile be fixed in place?
Often, yes, as long as it’s still firmly stuck down.
It’s been repaired before. Can you still fix it?
Yes, regularly. It can add a little time, which we include in the quote.
How much does tile repair cost in Rackheath?
Repairs from £95. We give a fixed price based on pictures of the damage. Send a close-up and a picture of the whole item with your NR13 postcode.
Can I add another job to the visit?
Of course, and it usually saves money. Just add the extra items to your photos and you will get one combined price.
About our tile repair in Rackheath
If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so you don’t need to find a spare. We regularly repair natural stone & granite, ceramic tiles and porcelain tiles, and the jobs we see most are chips from dropped pans and tools and drill holes from removed fittings.
The work is covered for a year after we finish. Just call us if there’s a problem and we will sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Rackheath (NR13)
- Area hub
- Norfolk
- Guarantee
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Prices and what affects them
Repairs from £95. You won’t pay by the hour. The price is based on:
- Doing more than one item at once
- How much damage there is
- Any earlier repairs that need removing first
- The material
Our prices are the same across the UK, so there’s no premium for Rackheath. What changes the price is the job itself: the material, the amount of damage and how many items.
Getting a price from photos
Almost every job we do is priced from pictures. This is what to send:
- Any earlier repairs or coatings
- A coin or ruler next to the damage for scale
- A picture taken from further back
- Your postcode, so we can check dates
Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and we will reply with a fixed quote. Quotes are free and you’re under no obligation.
What we’re called out for in Rackheath
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Most people get in touch after spotting one of these:
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
- Cracked floor tiles
- Damaged tile edges
Questions to ask before booking
- How the room is protected while they work
- When it can be used again
- What the guarantee covers, and for how long
- How changes to the job are handled
Towns and villages near Rackheath
More services for Rackheath
Why repair rather than replace?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Why book with us
- One-year guarantee on every repair
- No need to remove anything
- Colour-matched on site
- CHAS and Constructionline accredited
See our full price list.
How it works
We work cleanly and quietly, so you can stay at home while we are there. Protection goes down first, then the job itself takes a few hours. Before we leave, we explain the curing time and the aftercare.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Mention if the room is upstairs or in a flat
- Have a window or extractor fan available
- Keep children and pets away from the room on the day
Ask for a price
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price without visiting.
Read more
Rackheath and the surrounding area
Rackheath is about 4 miles north-east of Norwich, in Norfolk. Jobs in Rackheath are booked in like any other job: a fixed quote from photos, then a visit to do the work. We work in all 797 towns and villages across Norfolk, from the larger towns to small villages.
All of NR13 is within our area. That includes homes on Wilkinson Road, Tagg Way and Willoughby Way and the roads around them. If you’re just outside Rackheath, we cover Thorpe End (1 mile south), Heartsease (2 miles south-west), Sprowston (2 miles west), Thorpe St Andrew (2 miles south-west) and Spixworth (3 miles north-west). Further out, we also cover Norwich (4 miles south-west), Great Yarmouth (15 miles east), Wymondham (12 miles south-west), North Walsham (11 miles north), Southtown (15 miles east) and Caister-on-Sea (14 miles east).
Local landmarks in Rackheath
We visit homes around Rackheath Primary School, Thorpe St Andrew School and Sixth Form and Holy Trinity Church and Centre. For rail, the closest station is Salhouse station, roughly 1 mile north-east. Other landmarks nearby include Hautbois Castle (4.9 miles north) and St Andrew's Hospital (2.5 miles south). Not far away are Salhouse Broad and RSPB Surlingham Church Marsh.
When we’d advise against a repair
Not everything can be repaired, and we’d rather say so up front. Repairs will not solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we’ll say what we think before booking.
Materials we work on in Rackheath
- Porcelain tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
- Ceramic tiles
Landlords, agents and businesses in Rackheath
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.
About our accreditations · Every repair comes with a one-year guarantee.
