Norfolk · England

Tile Repair in Thorpe End

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Thorpe End. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Thorpe End

Tile repair in Thorpe End, done in place

The tile stays where it is, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. If you are dealing with chips from dropped pans and tools and cracked floor tiles, we can help.

The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Thorpe End (NR13)
Region
Norfolk
Guarantee
12 months on all our work
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

How the visit works

From the moment we arrive, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a few hours, and we finish by cleaning up and talking you through the result.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Ensure the area is dry
  • Have a window or extractor fan available
  • Keep pets and children out of the room while we work

Ask for a price

Most customers in Thorpe End get their price from pictures. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Send pictures for a quote

Advice

Should I try a DIY kit first?

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Landlord and trade work in Thorpe End

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

Covering Thorpe End

Thorpe End is about 3 miles east of Norwich, in Norfolk. We travel to homes and businesses in Thorpe End, so there’s no workshop to go to. Thorpe End is one of 797 places in Norfolk where we work.

We work across NR13 and the streets around it. You’ll find streets such as Beechbank Drive, Broadland Drive and Heatherwood Close, and we cover them all. Nearby, we also work in Rackheath (1 mile north), Thorpe St Andrew (1 mile south-west), Heartsease (2 miles west), Sprowston (2 miles west) and Postwick (2 miles south-east). Larger places within reach include Norwich (3 miles west), Great Yarmouth (15 miles east), Wymondham (12 miles south-west), North Walsham (12 miles north), Southtown (15 miles east) and Caister-on-Sea (15 miles east).

Near you in Thorpe End

Our clients here include homes close to Thorpe St Andrew School and Sixth Form, Thorpe St Andrew School and Thorpe Marshes and the streets around them. Other local landmarks include Rackheath Primary School (1 mile north-east) and Saint David's (under half a mile south-west). The nearest railway station is Salhouse station, roughly 2 miles north-east. Well-known places in the area include St Andrew's Hospital (1.6 miles south) and John Jarrold Printing Museum (3 miles west). The countryside around Thorpe End includes RSPB Surlingham Church Marsh and Bargate.

Map of Thorpe End © OpenStreetMap contributors

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • Access to the area
  • Doing more than one item at once
  • The type of damage
  • The material and finish

The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.

How to get a fixed quote

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • Where you are, by postcode
  • One sharp close-up of the damage
  • A coin or ruler next to the damage for scale
  • Natural light rather than flash

There’s no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

When to call us in Thorpe End

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

These are the problems we’re asked about most:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Damaged tile edges

Comparing quotes

  • How soon you can use it again
  • Whether they match the colour on site
  • How changes to the job are handled
  • Whether a trained technician does the job

How to compare quotes

When we’d advise against a repair

Some jobs are not right for a repair, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Materials we repair

  • Ceramic tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles

Thorpe End questions

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

Will there be a smell?

There can be some smell while we work. It clears as the materials cure.

Can you repair several things at once?

Yes, and it’s often cheaper. Just add the extra items to your photos and we’ll quote them together.

Will the price change on the day?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Can I get a quote without a visit?

In nearly every case. We only ask to see it in person if the pictures cannot show what we need.

I’m a tenant. Can you help?

Of course. Check with your landlord; we can send the quote to them too.

What information do you need?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

Should you replace it?

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • Colour mixed on the day to match
  • Dust sheets down, tidy finish
  • Everything repaired in place
  • Same prices wherever you are

Read our pricing.

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