Orkney Islands · Scotland

Tile Repair in Rackwick

Our repair technicians come to Rackwick for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Rackwick homes

How it works

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a few hours. If we find something your pictures didn’t show, we’ll explain it before carrying on.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Clear the area around the damage
  • Let us know about parking or access

Get a quote

If you are in Rackwick and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Send photos for a quote

Related advice

Tile repair in Rackwick, done in place

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. Whether it’s discontinued tiles you can’t replace and cracked floor tiles, we can usually put it right, on natural stone & granite, floor and wall tiles and ceramic tiles alike.

You get a one-year guarantee, the same in Rackwick as everywhere else we work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Area
Rackwick (KW17)
Region
Orkney Islands
Warranty
12 months on all our work
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Repairing versus replacing in Rackwick

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it.

What you get with us

  • Every repair guaranteed for a year
  • Rooms protected and left tidy
  • No extra charge for your area
  • Accredited with CHAS, Constructionline and SafeContractor

See our prices page.

What affects the price in Rackwick

Repairs from £95. You won’t pay by the hour. The price is based on:

  • What the surface is made of
  • How much damage there is
  • Whether it’s a chip, crack, burn or wear
  • Whether we combine several jobs

There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

When you take your photos, these tips help us give you a firm price:

  • Whether it’s been repaired or coated before
  • Daylight if possible, and no flash reflection
  • Where you are, by postcode
  • A close-up of the damage, in focus

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed quote. There’s no charge for the quote and you are under no obligation.

DIY kit or professional repair?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

Rackwick: your questions answered

Is there any odour?

It depends on the job, but frequently a little. Ventilation keeps it to a minimum.

Can you repair something that is been repaired before?

Most of the time. Tell us what was done before and we’ll plan for it.

What happens after I send pictures?

You get a fixed price and available dates. If anything’s unclear, we’ll ask for another photo.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

Can you price it without visiting?

Nearly always. If photos don’t show enough, we’ll ask for another angle.

Is repairing better than replacing?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

Can tenants book a repair?

We’re happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.

How do I book?

Some pictures, your postcode and how to reach you. On the day, we only need access to the room.

When we would advise against a repair

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before you book.

What we work on

  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Ceramic tiles

Common problems we fix in Rackwick

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Cracked floor tiles

What your quote should include

  • A fixed price, and whether VAT is included
  • The length of the guarantee and what it covers
  • Whether there are any call-out or travel charges
  • What protection goes down before work starts

Choosing a repair company

Our work in Rackwick

Rackwick is about 24 miles north of Kirkwall, in the Orkney Islands. Across the KW17 area, we carry out the work at your property. We cover 51 places in the Orkney Islands, from the larger towns to small villages.

Jobs in KW17 are booked in the same way as anywhere else. Close by, we cover Pierowall (1 mile south), Brinian (14 miles south), Broughtown (14 miles east), Evie (16 miles south) and Lady (16 miles east). Some remote addresses need extra planning, so it’s best to call first.

Local landmarks in Rackwick

Around Rackwick, we work in homes near Baptist Church. Well-known places in the area include Noltland Castle (1.3 miles south-west). Open spaces near Rackwick include Couters Hill and North Hill RSPB reserve.

Map of Rackwick © OpenStreetMap contributors

Work for landlords and builders

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.