Highland · Scotland

Tile Repair for Rattar homes

Our technicians come to Rattar for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Rattar

Tile repair in Rattar without replacing anything

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. We’re often asked to fix cracked floor tiles and damaged tile edges, on natural stone & granite, marble and porcelain tiles.

All our work is covered by our one-year guarantee, wherever you are in Highland. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Rattar (KW14)
Area hub
Highland
Cover
One year on every repair
Price
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026

Work for landlords and builders

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

What we’re called out for in Rattar

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Common reasons people in Rattar contact us include:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you cannot replace

What to look for in a quote

  • Whether they match the colour on site
  • Whether a trained technician does the job
  • The length of the guarantee and what it covers
  • What preparation is included

10 questions to ask before booking

Rattar questions

Is there any odour?

A little, depending on the job. Open windows and an extractor fan help, and it soon fades.

Do you cover Rattar?

We do. We send a technician to Rattar for every job, and the price is the same as everywhere else.

How do I book?

Use the quote form or ring 0345 017 0787, and we will take it from there.

Is my repair covered?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.

Can you price it without visiting?

Generally, yes. Clear photos let us give you a fixed price without visiting.

Can a cracked tile be fixed in place?

Normally, as long as it’s still firmly stuck down.

How the visit works

The work is clean and fairly quiet, so you can carry on at home. We protect the area first, then the job itself takes a few hours. Before we leave, we explain the curing time and the aftercare.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Keep children and pets away from the room on the day
  • Have a window or extractor fan available
  • Tell us about parking, stairs or access

Getting a price

Email us pictures of the damage and a wider shot of the entire item, with your KW14 postcode, and we will reply with a fixed quote.

Get a free quote

Advice

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Prices and what affects them

Repairs from £95. There’s no area surcharge for Rattar. What changes the price is:

  • How many items we do on one visit
  • How many areas need work
  • The type of damage
  • Whether old repairs or coatings need taking off

A repair usually costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Getting a price from photos

A couple of clear pictures is all it takes. Try to include:

  • A coin beside the damage so we can judge size
  • A clear, close picture of the problem area
  • One picture of the entire tiled area
  • Any details about the material

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

When a repair isn’t the answer

We’ll always be straight with you, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before you book.

Materials we repair

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. The full price is agreed before you book.

Why book with us

  • One visit for most repairs
  • Dust sheets down, tidy finish
  • CHAS, Constructionline and SafeContractor accredited
  • A year’s guarantee on all work

Take a look at our pricing.

Covering Rattar

Rattar is about 10 miles east of Thurso, in Highland. We agree a date that works for you, and you’ll know when to expect us, so there is no waiting around. Our technicians cover all 253 towns and villages in Highland, from the larger towns to small villages.

Every address in KW14 is covered, from the main roads to the quietest streets. Neighbouring places we cover include Scarfskerry (1 mile north-west), Dunnet (3 miles south-west), Brough (3 miles west), Canisbay (5 miles east) and Castletown (5 miles south-west). For island and remote addresses, ring us first and we will plan the trip.

Local landmarks in Rattar

Nearby you’ll also find Castle of Mey (1.6 miles east) and Westside Croft (3.2 miles west). For a walk, there is Loch of Mey.

Map of Rattar © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.