Newport · Wales

Tile repair in Ridgeway, Newport

Local tile repair for Ridgeway: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Ridgeway

Tile repair in Ridgeway without replacing anything

A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so you do not need to find a spare. We are often asked to fix damaged tile edges and discontinued tiles you can’t replace, across porcelain tiles, floor and wall tiles and marble.

The work is covered for a year after we finish. Just call us if there’s a problem and we will sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Area
Ridgeway (NP20, NP10)
Region
Newport
Cover
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

Your questions about tile repair in Ridgeway

When can you do it?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

Can you redo someone else’s repair?

Yes, we often do. It can add a little time, which we include in the quote.

What do you need from me?

Just pictures, your postcode and a contact number. On the day, we only need access to the room.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can I get a quote without a visit?

In nearly every case. If photos do not show enough, we will ask for another angle.

Can tenants book a repair?

Of course. Check with your landlord; we can send the quote to them too.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Newport.

What if the damage is worse than the photos show?

The price is fixed for what the photos show. If there’s more, we will tell you before starting.

Signs you need tile repair in Ridgeway

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Send us a picture if you notice any of these:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Comparing quotes

  • Whether the price is fixed and includes VAT
  • What happens if they find more damage
  • Whether the colour is mixed to match
  • When it can be used again

10 questions to ask before booking

For landlords and businesses

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

What a repair can’t fix

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think.

What we work on

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Porcelain tiles
  • Floor and wall tiles

What happens on the day

There’s not much you need to do on the day. Let us in and show us the room, and we’ll take it from there. The job generally runs to a few hours, including clearing up.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Let us know which floor the room is on
  • Clear toiletries, mats and anything else from around the area

Getting a price

Most customers in Ridgeway get their price from pictures. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Send pictures for a quote

Read more

Prices and what affects them

Repairs from £95. We charge the same across the UK, including Ridgeway. What changes the price is:

  • How easy the damage is to reach
  • Unusual colours or finishes
  • The material and finish
  • How much damage there is

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Send pictures for a quote

Most quotes are done from photos alone. To make it quick:

  • A picture taken from further back
  • Daylight if possible, and no flash reflection
  • A clear, close picture of the problem area
  • The postcode, so we can plan the visit

For a price in Ridgeway, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

About Ridgeway

Ridgeway is about 1 mile west of Gold Tops, in Newport. We agree a date that works for you, and you’ll know when to expect us, so you are not left waiting in all day. We work in all 69 towns and villages in Newport, from the larger towns to small villages. We work right across the region, from Ridgeway to Birmingham (about 78 miles away).

Postcode districts we cover here: NP20 and NP10. Whether you live on Risca Road, Upton Road and Manley Road or a nearby road, a technician can come to you. We also travel to Allt-yr-yn (1 mile north), Caerau Park (1 mile south-east), Stelvio (1 mile south-east), Stow Park (1 mile south-east) and Clytha Park (1 mile east). We also work in nearby towns such as Somerton (3 miles east), Caerleon (3 miles north-east), Liswerry (3 miles east), Bishpool (3 miles east), Ringland (4 miles east) and Alway (3 miles east).

What’s near Ridgeway

Locally, our jobs take us to homes close to Belle Vue Park, The Ridgeway pub and Clytha Primary School. Nearby too are Ysgol Bryn Derw (0.8 miles south), St Mark's Church (0.8 miles east) and Ysgol Tŷ Monmouth (0.6 miles south-east). The nearest railway station is Newport (South Wales) station, about 0.9 miles east. Further afield, we also cover the area around Tredegar House Museum (1.9 miles south) and Friars Walk (1.2 miles east). Not far away are Somerton and Graig Ddifaith.

Map of Ridgeway © OpenStreetMap contributors

DIY repairs versus a professional job

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

Repairing versus replacing in Ridgeway

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. Instead of hourly rates, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.

Why Ridgeway customers choose us

  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • We leave the room as we found it
  • Fixed prices from your photos

See our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.