Newport · Wales

Tile Repair for Alway homes

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Alway and across Newport. Free, fixed quotes from your photos.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Alway

About our tile repair in Alway

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so you don’t need to find a spare. Whether it’s chips from dropped pans and tools and drill holes from removed fittings, we can generally put it right.

The work is covered for a year after we finish. If anything is not right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Area
Alway (NP19)
Region
Newport
Warranty
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

About Alway

Alway is about 1 mile east of Victoria, in Newport. We travel to customers in Alway and nearby villages, so nothing has to leave your home. Our technicians cover 69 places in Newport, from the larger towns to small villages. Our nearest city page is Birmingham, about 76 miles away.

We cover every part of NP19 and the streets around it. From Gibbs Road, Balfe Road and Milton Road or anywhere nearby, a technician can come to you. If you’re just outside Alway, we cover Lawrence Hill (1 mile north-east), Somerton (1 mile south-west), Beechwood (1 mile north-west), Bishpool (1 mile north-east) and Treberth (1 mile north-east). Further out, we also cover Rogerstone (4 miles west), Stelvio (3 miles west), Bassaleg (4 miles west), Malpas (3 miles north-west), Graig (5 miles west) and Gaer (3 miles west).

Near you in Alway

Typical jobs here are in homes near Somerton Primary School, Llanwern High School and The Cross Hands Hotel and the streets around them. You will also find Catch22 Include Wales (0.6 miles south-west) and St John's Church (0.8 miles west). Alway’s nearest station is Newport (South Wales) station, about 1.9 miles west. Further afield, we also cover the area around Newport Retail Park (0.9 miles south-east) and Caerleon Roman Fortress and Baths (1.5 miles north). For a walk, there is Somerton and The Circles.

Map of Alway © OpenStreetMap contributors

DIY repairs versus a professional job

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Repairing versus replacing in Alway

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • Colour mixed on the day to match
  • One-year guarantee on every repair
  • Nothing taken out or refitted

Read our prices page.

What happens on the day

Your technician turns up when we said we would and looks over the damage before anything else. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Clear the area around the damage
  • Tell us about parking, stairs or access
  • Mention if the room is upstairs or in a flat

How to get a price

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them to us. What comes back is a fixed quote, not a guess.

Get a fixed price

Related advice

Do you need tile repair in Alway?

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Keep an eye out for these signs:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Comparing quotes

  • What happens if they find more damage
  • Who turns up on the day
  • How long the guarantee is and what it covers
  • How soon you can use it again

Choosing a repair company

Landlords, agents and businesses in Alway

For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

When we’d advise against a repair

We won’t take on work that will not last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

Surfaces we repair

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Porcelain tiles

Questions from Alway

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What happens next?

You’ll get a fixed quote back. There is no obligation to book.

Can you repair several things at once?

Yes, and it’s often cheaper. Send pictures of everything together and you’ll get one combined price.

What information do you need?

Some pictures, your postcode and how to reach you. On the day, we only need access to the room.

Can you repair something that’s been repaired before?

Typically, yes. The old repair comes out first, so mention it when you send pictures.

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children.

Do you cover the whole of Newport?

All of Newport, and the rest of the UK. There’s no extra charge for travel.

How quickly can you book me in?

That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.

What affects the price in Alway

Prices start from £95. Prices are worked out job by job. The main factors are:

  • How many areas need work
  • Whether it’s a chip, crack, burn or wear
  • The material
  • The colour and finish to match

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Quotes from your photos

Phone photos are fine. Just make sure we can see:

  • A coin beside the damage so we can judge size
  • Whether it’s been repaired or coated before
  • What it’s made of, if you know
  • The postcode, so we can plan the visit

For a price in Alway, pictures are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.