Hartlepool · England

Tile repair in Rift House, Hartlepool

Our repair technicians come to Rift House for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Rift House

Signs you need tile repair in Rift House

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

If you can see any of these, send us a photo:

  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

Questions to ask before you book

  • Is the price fixed, and does it include VAT?
  • What happens if the damage is worse than the photos show
  • What aftercare is recommended
  • What prep work is covered

10 questions to ask before booking

About our tile repair in Rift House

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll say so. Typical jobs include cracked floor tiles and drill holes from removed fittings, on porcelain tiles, marble and ceramic tiles.

We stand behind the work with a one-year guarantee, so you are covered after the visit. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Rift House (TS25)
Area hub
Hartlepool
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Repair or replace: which is better?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.

Why book with us

  • One price list for the whole UK
  • One visit for most repairs
  • A fixed quote before booking
  • One-year guarantee on every repair

Take a look at our full price list.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What affects the price in Rift House

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • How many items we do on one visit
  • The type of damage
  • How easy the damage is to reach
  • Whether old repairs or coatings need taking off

Set against the cost of replacement, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Quotes from your pictures

Phone photos are fine. Just ensure we can see:

  • A coin beside the damage so we can judge size
  • One picture of the whole tiled area
  • The postcode, so we can plan the visit
  • One sharp close-up of the damage

Most customers in Rift House get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Covering Rift House

Rift House is about 1 mile south of Hartlepool, in Hartlepool. We visit homes and businesses in Rift House, so there’s no workshop to go to. Rift House is one of 10 towns and villages in Hartlepool where we work. Our jobs stretch from Rift House to Newcastle upon Tyne (27 miles away).

We work across TS25 and the streets around it. From Elgin Road, Dunoon Road and Dundee Road or anywhere nearby, we can come to you. Other places close to Rift House include Owton Manor (1 mile south), West Park (1 mile north-west), Stranton (1 mile north-east), Hartlepool (1 mile north) and High Throston (2 miles north).

Near you in Rift House

In Rift House, that means homes near St Columba's Church Centre, Kingsley Primary School and English Martyrs School and Sixth Form College. The nearest railway station is Seaton Carew station, about 1.5 miles south-east of the centre. A little further out are Hospital of God (1.9 miles south) and Seaton (1.6 miles south-east). Green spaces nearby include RSPB Salthome and Seaton Snook.

Map of Rift House © OpenStreetMap contributors

What a repair can’t fix

Honesty matters more than a booking, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

Surfaces we repair

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles

The process

You don’t need to empty the room beforehand. We bring everything we need with us, lay protective sheets and get going once we’ve agreed what we are doing. It generally takes a few hours, and you can get on with other things while we are there.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Let us know which floor the room is on
  • Move bottles, mats and clutter away from the area
  • Tell us about parking, stairs or access

Getting a price

There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Get a fixed price

Related advice

Your questions about tile repair in Rift House

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Can you quote from pictures?

Normally, yes. Clear pictures let us give you a fixed quote without visiting.

Can you redo someone else’s repair?

Yes, we frequently do. It can add a little time, which we include in the quote.

What does tile repair cost?

Prices start from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Is there a guarantee?

Every repair comes with our one-year guarantee. We’ll explain what it covers when we quote.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we’ll take it from there.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

For landlords and businesses

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.