Caerphilly · Wales

Tile Repair in Risca East

Tile repair in and around Risca East: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Risca East

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

Tile repair in Risca East without replacing anything

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. Our technicians work on porcelain tiles, natural stone & granite and floor and wall tiles, and people most often call us about discontinued tiles you can’t replace and drill holes from removed fittings.

Whatever the size of the job, it’s backed by a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Area
Risca East (NP11, NP10)
County
Caerphilly
Guarantee
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

What tile repair costs

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • Unusual colours or finishes
  • How many areas need work
  • The material
  • Doing more than one item at once

Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Quotes from your pictures

Most quotes are done from photos alone. To make it quick:

  • Any details about the material
  • Natural light rather than flash
  • Something in shot to show the size
  • A wider photo showing the entire tiled area

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

Work for landlords and builders

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

How the visit works

It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, then carry out the work, which usually takes a morning or an afternoon. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Have a window or extractor fan available
  • Mention any earlier repairs or resurfacing
  • Mention if the room is upstairs or in a flat

Getting a price

If you’re in Risca East and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Send photos for a quote

Related advice

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Why Risca East clients choose us

  • Colours mixed by hand to suit your surface
  • Everything repaired in place
  • Rooms protected and left tidy
  • Accredited with CHAS, Constructionline and SafeContractor

See our prices page.

What a repair can’t fix

It helps to know what we can’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we work on in Risca East

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Porcelain tiles

When to call us in Risca East

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for any of the following:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

Comparing quotes

  • Whether a trained technician does the job
  • How to care for the finish
  • What preparation is included
  • What the guarantee covers, and for how long

Our hiring checklist

FAQs for Risca East

Do I have to be there?

Yes. We need access to the room while we work, at a time we agree with you.

What do you need from me?

A close-up, a wider photo and your postcode. Then we will agree a date.

I’m a tenant. Can you help?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Is it worth repairing rather than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

What if the damage is worse than the photos show?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Is the work guaranteed?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

What happens once I’ve sent photos?

You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.

Our work in Risca East

Risca East is about 4 miles south-west of Cwmbrân, in Caerphilly. Anywhere in NP11, we carry out the work at your property. We cover all 94 towns and villages across Caerphilly, from the larger towns to small villages. We work right across the region, from Risca East to Birmingham (78 miles away).

Our visits in NP11 and NP10 are booked in the same way as anywhere else. We regularly work on streets such as Park Road, Lyne Road and Isaf Road. With the A467 close by, Risca East is easy for our repair technicians to reach. Close by, we cover Risca (1 mile north-west), Tŷ Sign (1 mile east), Henllys (2 miles north-east), Hollybush (3 miles north-east) and Tŷ-canol (3 miles north-east). Within a short drive, we also cover Caerphilly (6 miles west), Blackwood (6 miles north-west), Ystrad Mynach (7 miles north-west), Cefn Fforest (7 miles north-west), Pontllanfraith (5 miles north-west) and Trecceln (5 miles north-west).

Near you in Risca East

Around Risca East, we work in homes near Ty Sign Primary School, Risca Community Comprehensive School and The Manor pub, among other places. There’s a railway station in Risca East itself: Risca & Pontymister station. Further afield, we also cover the area around St Joseph's Hospital (3.8 miles east) and Rhyd-y-gwern (2.8 miles south-west). Open spaces near Risca East include Twmbarlwm.

Map of Risca East © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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