Torfaen · Wales

Tile Repair for Henllys homes

We travel to Henllys for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Henllys homes

Tile repair at your home in Henllys

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so you do not need to find a spare. Common call-outs are for damaged tile edges and drill holes from removed fittings, across marble, floor and wall tiles and natural stone & granite.

Whatever the size of the job, it’s backed by a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Henllys (NP44)
Region
Torfaen
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026
Speckled stone tiles with chips repaired to match the pattern

Questions from Henllys

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Will there be a smell?

Expect a mild smell while we are working that clears as it cures.

Can a cracked tile be fixed in place?

Usually, if it isn’t loose.

Can you quote from pictures?

Normally, yes. A close-up and a wider photo are enough to give a fixed price.

It’s been repaired before. Can you still fix it?

In most cases. We remove the old repair before doing a new one, so mention it when you send pictures.

What happens next?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we’ll ask.

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

How it works

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job generally takes a few hours. We clean up when we are done and let you know when you can use it again.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Plan for the room to be out of bounds to pets and children
  • Move bottles, mats and clutter away from the area
  • Let us know which floor the room is on

Getting a price

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Get a fixed price

Related advice

Where we work around Henllys

Henllys is about 2 miles north-east of Risca, in Torfaen. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. Henllys is one of 67 towns and villages in Torfaen we cover. You can also see our page for Birmingham, about 76 miles away.

We work across NP44 and the streets around it. We regularly work on streets such as Dorallt Way, Forest View and Oakleigh Court. Neighbouring places we cover include Tŷ-canol (1 mile north-east), Coed Eva (1 mile east), Hollybush (1 mile east), Fairwater (1 mile north-east) and Greenmeadow (2 miles north-east). We also work in nearby towns such as Pontypool (5 miles north), Abersychan (7 miles north), Pant-teg (4 miles north-east), Blaenavon (10 miles north), Pontnewydd (3 miles north-east) and Lowlands (3 miles north-east).

Around Henllys

Around Henllys, we work in homes near Dorallt Inn, Henllys C.I.W. Primary School and Fairwater High School and the streets around them. The closest station to Henllys is Risca & Pontymister station, about 2.1 miles south-west. Nearby you will also find Twm Barlwm (1.1 miles west) and Cwmbran Shopping Centre (2.5 miles north-east). Not far away are Twmbarlwm and Cwm Lickey Lake.

Map of Henllys © OpenStreetMap contributors

What affects the price in Henllys

Repairs from £95. We do not charge extra for travel to Henllys. The price depends on:

  • The material and finish
  • How much damage there is
  • Any earlier repairs that need removing first
  • How hard the colour is to match

Our prices are the same across the UK, with no extra for Henllys. The job itself decides the price: the material, the amount of damage and how many items.

Send pictures for a quote

Photographing the damage takes a minute. Please include:

  • The material, if you know it
  • One sharp close-up of the damage
  • Something in shot to show the size
  • A wider photo showing the entire tiled area

There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Honest limits

Not everything can be repaired, and we’d rather say so up front. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before you book.

Materials we work on in Henllys

  • Porcelain tiles
  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

Landlord and trade work in Henllys

We’re used to working with agents and managing companies. Just send photos, the address and how to get access and we’ll arrange it.

Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

Repair or replace in Henllys?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. You get a fixed price from your photos, so there are no surprises on the day.

Why us?

  • Normally one visit, start to finish
  • We leave the room as we found it
  • Colour mixed on the day to match
  • Straight answers about what a repair can do

See our pricing.

What we’re called out for in Henllys

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

These are the problems we’re asked about most:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings

What to look for in a quote

  • Whether the colour is mixed to match
  • If travel is included in the price
  • How to look after the finish
  • Who will actually do the work

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.