Neath Port Talbot · Wales

Tile repair in Rock, Neath Port Talbot

Tile repair in Rock without the cost of replacing. Send us photos for a fixed quote, then book a visit.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Rock

FAQs for Rock

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before and we’ll plan for it.

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Can you repair a cracked floor tile without replacing it?

Normally, as long as it’s still firmly stuck down.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.

Tile repair in Rock, done in place

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Whether it’s discontinued tiles you can’t replace and chips from dropped pans and tools, we can help, on porcelain tiles, marble and floor and wall tiles alike.

The work is covered for a year after we finish. Just call us if there’s a problem and we’ll come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Rock (SA12)
Area hub
Neath Port Talbot
Warranty
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

For landlords and businesses

For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.

We regularly work with letting and managing agents. Send the address, pictures and access details and we will handle the rest.

What affects the price in Rock

Prices start from £95. You won’t pay by the hour. The price depends on:

  • The type of damage
  • Access to the area
  • What the surface is made of
  • How many areas need work

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

Getting a price from pictures

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • One sharp close-up of the damage
  • A coin beside the damage so we can judge size
  • Good light, ideally daylight, without flash glare
  • The postcode, so we can plan the visit

The quickest way to a price is to send two or three pictures using our quote form or ring us. We will tell you honestly if a repair is the right fix.

DIY repairs versus a professional job

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it fails, we can still put it right.

Common problems we fix in Rock

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Contact us if you’ve noticed:

  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

What to look for in a quote

  • The length of the guarantee and what it covers
  • Whether the colour is mixed to match
  • How your room will be protected
  • Whether cleaning and preparation are in the price

How to compare quotes

Repair or replace in Rock?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Prices start from £95. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

Why Rock customers choose us

  • A year’s guarantee on all work
  • CHAS, Constructionline and SafeContractor accredited
  • Most jobs done in one visit
  • Dust sheets down, tidy finish

Read our pricing.

What we do, step by step

Nothing needs to be moved out of the room beforehand. We bring everything we need with us, put protection down and start once you are happy with the plan. Most jobs take a few hours, and you can get on with other things while we’re there.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Tell us about any previous repairs or coatings
  • Clear toiletries, mats and anything else from around the area
  • Keep pets and children out of the room while we work

Getting a price

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed quote without visiting.

Get a fixed price

Related advice

Where we work around Rock

Rock is about 3 miles north-east of Port Talbot, in Neath Port Talbot. Book a date that suits you, and we will give you an arrival time in advance, so you are not left waiting in all day. We cover 100 places in Neath Port Talbot, from the larger towns to small villages.

We cover every part of the SA12 postcode area. Whether you live on Oakwood Avenue, Afan Valley Road and Pen-y-Banc or anywhere nearby, we can come to you. Other places close to Rock include Pwll-y-glaw (1 mile south), Pontrhydyfen (1 mile north), Cwmavon (1 mile south-west), Efail Fach (1 mile north) and Cwmbychan (1 mile west). Within a short drive, we also cover Neath (4 miles north-west), Port Talbot (3 miles south-west), Sandfields (3 miles south-west), Mount Pleasant (3 miles north-west), Baglan Moors (3 miles south-west) and Sandfields West (4 miles south-west).

Landmarks near Rock

We visit homes around Cefn Saeson Comprehensive School, The British Lion pub and Cwmafan Primary School. Rock’s nearest station is Port Talbot Parkway station, roughly 2.8 miles south-west. Further afield, we also cover the area around Neath Port Talbot Hospital (3 miles south-west) and Neath Museum (3.5 miles north-west). For a walk, there is Gnoll Estate Country Park lake 1 and Foel Fynyddau.

  • Local facilities include Pelenna (1.3 miles north)
Map of Rock © OpenStreetMap contributors

When a repair is not the answer

We will not take on work that will not last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Materials we work on in Rock

  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.