Shetland Islands · Scotland

Tile repair in Scatness, Shetland Islands

We travel to Scatness for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Scatness homes

How we handle tile repair in Scatness

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Our technicians work on ceramic tiles, floor and wall tiles and porcelain tiles, and people most frequently call us about drill holes from removed fittings and cracked floor tiles.

Peace of mind is built in: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Scatness (ZE3)
Area hub
Shetland Islands
Warranty
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Technician kneeling to repair a kitchen floor

DIY kit or professional repair?

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

Honest limits

A repair is not always the answer, and we’d rather say so up front. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before you book.

What we work on

  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles

The process

We begin by going over the job with you. Next, we cover and mask everything nearby and we start. You can expect it to take a morning or an afternoon, and we will keep you posted as we go.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Mention if the room is upstairs or in a flat
  • Keep pets and children out of the room while we work
  • Clear the area around the damage

Getting a price

For a price in Scatness, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a fixed price

Advice

Scatness and the surrounding area

Scatness is in the Shetland Islands. From the centre of Scatness to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. Scatness is one of 63 towns and villages in the Shetland Islands where we work.

Jobs in ZE3 are booked in the same way as anywhere else. Streets in the area include Sanblister Place and Colonial Place. Nearby, we also work in Toab (1 mile north), Exnaboe (1 mile north), Hestingott (1 mile north), Boddam (3 miles north) and South Scousburgh (4 miles north). Some remote addresses need extra planning, so it’s best to call first.

Landmarks near Scatness

Nearby you’ll also find Shetland Crofthouse Museum (2.8 miles north). The countryside around Scatness includes Sumburgh Head RSPB reserve and Loch of Huesbreck.

Map of Scatness © OpenStreetMap contributors

Landlord and trade work in Scatness

For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

What tile repair costs

Prices start from £95. A fixed quote means you know the cost before booking. We look at:

  • The size and number of damaged areas
  • How easy the damage is to reach
  • The material
  • Unusual colours or finishes

A repair normally costs much less than people expect, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.

Send photos for a quote

When you take your photos, a few simple things make all the difference:

  • Natural light rather than flash
  • One picture of the whole tiled area
  • The material, if you know it
  • A coin beside the damage so we can judge size

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. What comes back is a fixed quote, not a guess.

What we’re called out for in Scatness

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

The most common problems we are called about are:

  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings

Questions to ask before booking

  • Whether they match the colour on site
  • Whether there are any call-out or travel charges
  • How the room is protected while they work
  • How to care for the finish

Choosing a repair company

Repairing versus replacing in Scatness

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

Why us?

  • A fixed quote before booking
  • One visit for most repairs
  • CHAS, Constructionline and SafeContractor accredited
  • Colour mixed on the day to match

Read our prices page.

FAQs for Scatness

What happens once I’ve sent photos?

We check the damage, the material and your postcode, then reply with a quote.

Do the materials smell?

There can be some smell while we work. It clears as the materials cure.

Does someone need to be in?

Someone needs to let us in and show us the job. You don’t need to watch us work.

How soon can you come?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Can I add another job to the visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include photos of each item.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before booking.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.