Norfolk · England

Tile repair in Scratby, Norfolk

Tile repair in Scratby without the cost of replacing. Get a fixed quote from your photos, then book a visit.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Scratby

When we would advise against a repair

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

Surfaces we repair

  • Porcelain tiles
  • Ceramic tiles
  • Marble
  • Floor and wall tiles
  • Natural stone & granite

How we handle tile repair in Scratby

If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. We’re frequently asked to fix discontinued tiles you can’t replace and chips from dropped pans and tools, in natural stone & granite, floor and wall tiles and porcelain tiles.

We stand behind the work with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Scratby (NR29)
Region
Norfolk
Warranty
One year on every repair
Quotes
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

DIY kit or professional repair?

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.

Our work in Scratby

Scratby is about 5 miles north of Great Yarmouth, in Norfolk. Book a date that suits you, and you will know when to expect us, so there is no waiting around. We cover all 797 towns and villages across Norfolk, from the larger towns to small villages.

Every address in NR29 is within our area. Local streets include Beach Drive, Nightingale Close and Penguin Road. We also cover the places around Scratby: California (1 mile south-east), Newport (1 mile north), Caister-on-Sea (2 miles south), West Caister (2 miles south) and Great Yarmouth (5 miles south). Larger places within reach include Gorleston-on-Sea (7 miles south), Bradwell (7 miles south), Brundall (12 miles west), Rackheath (14 miles west), Martham (4 miles north-west) and Stalham (10 miles north-west).

Landmarks near Scratby

Our customers here include homes close to Ormesby Village Junior School, Church of St Margaret and The Grange Hotel. The nearest railway station is Great Yarmouth station, roughly 4.7 miles south. Other landmarks nearby include Caister Castle (2.1 miles south) and Fishermens Hospital Including Gate Piers And Railings (4.9 miles south). The countryside around Scratby includes Winterton Dunes and Filby Broad.

Map of Scratby © OpenStreetMap contributors

Landlords, agents and businesses in Scratby

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Prices and what affects them

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • Whether old repairs or coatings need taking off
  • The size and number of damaged areas
  • How hard the colour is to match
  • The material

A repair normally costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.

Quotes from your pictures

You can take the pictures on your phone, there is no need for anything special. Just ensure we can see:

  • Whether it’s been repaired or coated before
  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • A wider photo showing the whole tiled area

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.

Do you need tile repair in Scratby?

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Most people get in touch when they notice one of these:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings

What to look for in a quote

  • Who will actually do the work
  • When it can be used again
  • Whether the price is fixed and includes VAT
  • What protection goes down before work starts

Choosing a repair company

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why choose Surface Doctor in Scratby

  • Fixed prices from your photos
  • Honest advice, even when it means no job
  • Colour-matched on site
  • Dust sheets down, tidy finish

See our pricing.

Scratby: your questions answered

What does tile repair cost?

Repairs from £95. We give a fixed price based on photos of the damage. Send a close-up and a picture of the entire item with your NR29 postcode.

When can you do it?

That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.

How do I book?

Send pictures through the quote form or call 0345 017 0787, and we will take it from there.

Can a cracked tile be fixed in place?

Normally, as long as it’s still firmly stuck down.

I’m a tenant. Can you help?

Yes. Check with your landlord; we can send the quote to them too.

Can you redo someone else’s repair?

Generally, yes. Let us know what was used before.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.

Do you come to Scratby?

We do. Repair technicians travel to Scratby from across the region, with no extra charge for travel.

What happens on the day

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, put protection down and start once you’re happy with the plan. It generally takes a few hours, and you can get on with other things while we’re there.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Have somewhere for us to park nearby if possible
  • Mention if the room is upstairs or in a flat
  • Let the surface dry out before the visit

Get a quote

You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.

Get a free quote

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About our accreditations · Every repair comes with a one-year guarantee.

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