County Durham · England
Tile Repair for Shield Row homes
Our technicians come to Shield Row for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Damaged tile edges
- Cracked floor tiles
What tile repair costs
Prices start from £95. There is no charge for travel to Shield Row. The price depends on:
- The material
- Any earlier repairs that need removing first
- What kind of damage it is
- How hard the colour is to match
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Quotes from your photos
Most quotes are done from photos alone. To help us price it:
- A close-up of the damage, in focus
- Details of any past repairs
- The postcode, so we can plan the visit
- A wider photo showing the whole tiled area
Upload a picture of the damage and a wider shot of the whole item, with your DH9 postcode, and we will come back with a fixed quote.
Tile repair in Shield Row without replacing anything
The tile stays where it is, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Whether it’s drill holes from removed fittings and cracked floor tiles, we can usually put it right.
A one-year guarantee comes as standard, so you are not left on your own once we’ve gone. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Where
- Shield Row (DH9, DL16)
- Area hub
- County Durham
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it fails, we can still put it right.
For landlords and businesses
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Our work in Shield Row
Shield Row is about 1 mile north-west of Stanley, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Shield Row is one of 329 places in County Durham we cover. We work right across the region, from Shield Row to Newcastle upon Tyne (8 miles away).
All of DH9 and DL16 is within our area, from the main roads to the quietest streets. Local streets include Oakeys Road, Trefoil Road and Station Road. Shield Row sits on or near the A6076, which makes travel easy. Nearby, we also work in Tanfield Lea (1 mile north-west), Oxhill (1 mile south), Harperley (1 mile west), Tantobie (1 mile north-west) and East Kyo (1 mile south-west). We also work in nearby towns such as Durham (8 miles south-east), Consett (6 miles west), Spennymoor (13 miles south), Seaham (15 miles east), Chester-le-Street (5 miles east) and Crook (12 miles south).
Landmarks near Shield Row
Typical jobs here are in homes near Church of St Andrew, North Durham Academy and Tanfield Lea Community Primary School and the streets around them. You’ll also find Imperial Hotel (0.6 miles south) and Tanfield School (within half a mile south-west). Other landmarks nearby include Dunston Hill Hospital (5.1 miles north) and Derwentside (2.3 miles west).
What we are called out for in Shield Row
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
You may need us if you’ve spotted any of these:
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Cracked floor tiles
- Damaged tile edges
Questions to ask before you book
- Whether the price is fixed and includes VAT
- What preparation is included
- If travel is included in the price
- How long the guarantee is and what it covers
When a repair isn’t the answer
We will not take on work that will not last, so here’s what a repair can’t put right:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer.
Materials we repair
- Ceramic tiles
- Floor and wall tiles
- Porcelain tiles
- Natural stone & granite
- Marble
Why repair rather than replace?
Replacing a tile means breaking it out, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
What you get with us
- One price list for the entire UK
- No need to remove anything
- One-year guarantee on every repair
- Straight answers about what a repair can do
Read our pricing.
Nearby places to Shield Row
What else we do in Shield Row
Shield Row: your questions answered
What information do you need?
Use the quote form or ring 0345 017 0787, and we will take it from there.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
Is a repair better than a new one?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we will tell you.
Will the price change on the day?
We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
I rent my home. Can I book you?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
What happens once I’ve sent pictures?
We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we will ask.
How it works
On the day itself, there’s little for you to do. Let us in and show us the room, and we will get on with it. The job generally runs to a few hours, tidy-up included.
- First the tile is cleaned and loose pieces removed.
- Next we fill the damage.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Before we arrive
- Keep a parking space free if you can
- Mention if the room is upstairs or in a flat
- Have a window or extractor fan available
Ask for a price
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Advice
About our accreditations · Every repair comes with a one-year guarantee.
