Suffolk · England

Tile Repair in Shotley Gate

Tile repair for Shotley Gate, without a refit. Send us photos for a fixed quote, then book a visit.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Shotley Gate homes

About our tile repair in Shotley Gate

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll say so. If you are dealing with discontinued tiles you can’t replace and cracked floor tiles, we can help, on porcelain tiles, marble and floor and wall tiles alike.

A one-year guarantee comes as standard, so you’re not left on your own once we have gone. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Shotley Gate (IP9)
Area hub
Suffolk
Warranty
One year on every repair
Quotes
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

What we can’t put right

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly.

Surfaces we repair

  • Porcelain tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles

About Shotley Gate

Shotley Gate is about 2 miles north of Harwich, in Suffolk. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We work in all 731 towns and villages in Suffolk. Our jobs stretch from Shotley Gate to London (about 66 miles away).

We cover every part of IP9. Local streets include Estuary Crescent, Lower Harlings and Ganges Road. Nearby, we also work in Shotley (1 mile north-west), Parkeston (1 mile south-west), Church End (1 mile north-west), Erwarton (2 miles west) and Harwich (2 miles south). Within a short drive, we also cover Ipswich (8 miles north-west), Felixstowe (3 miles east), Kesgrave (7 miles north), Woodbridge (10 miles north), Hadleigh (14 miles north-west) and Stoke (8 miles north-west).

Landmarks near Shotley Gate

In Shotley Gate, that means homes near St Paul's Church, Bristol Arms and Shotley Community Primary School. The closest station to Shotley Gate is Harwich International station, about 0.9 miles south-west. Further afield, we also cover the area around Landguard Fort (2.7 miles south-east) and Harwich Lifeboat Museum (1.2 miles south-east). Open spaces near Shotley Gate include Trimley Marshes.

Map of Shotley Gate © OpenStreetMap contributors

Common problems we fix in Shotley Gate

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for any of the following:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools

Before you book anyone

  • How soon you can use it again
  • Whether they match the colour on site
  • Whether there are any call-out or travel charges
  • Aftercare advice

How to compare quotes

DIY repairs versus a professional job

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it does not work out, we can still repair it properly.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

How we price tile repair

Prices start from £95. Every quote is fixed and free. What we take into account:

  • The colour and finish to match
  • How many areas need work
  • The material and finish
  • Previous DIY repairs that have to come out

There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

Good photos mean an accurate price. Here’s what we find most useful:

  • Natural light rather than flash
  • Your postcode, so we can check dates
  • Any details about the material
  • A wider photo showing the entire tiled area

A quote takes minutes to ask for: photograph the damage, then the whole tiled area, include your postcode and send them to us. What comes back is a fixed quote, not a guess.

The process

We begin by going over the job with you, so you know exactly what we are doing. Next, we cover and mask everything nearby and the work begins. It normally takes a morning or an afternoon.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Make sure the area is dry
  • Mention any parking restrictions or tricky access
  • Point us to the nearest place to park

Ask for a price

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed quote the same day in most cases.

Get a fixed price

Related advice

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. You get a fixed quote from your photos, so you know the cost before you book.

Why us?

  • One price list for the whole UK
  • One visit for most repairs
  • CHAS and Constructionline accredited
  • We’ll tell you if it’s not worth repairing

Read our prices page.

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Shotley Gate questions

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Do you cover the entire of Suffolk?

All of Suffolk, and the rest of the UK. There is no extra charge for travel.

How do I get a price for tile repair in Shotley Gate?

Repairs from £95. Every job gets a fixed price based on pictures of the damage. Send a close-up of the damage and a wider photo with your IP9 postcode.

It’s been repaired before. Can you still fix it?

Yes, we often do. It can add a little time, which we include in the quote.

Can you quote from pictures?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

When can you do it?

We’ll give you dates with your quote. Tell us if you need it done quickly.

How do I book?

A close-up, a wider photo and your postcode. After that, we just agree a date.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.