Na h-Eileanan Siar · Scotland

Tile repair in Stornoway, Na h-Eileanan Siar

Local tile repair for Stornoway: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Stornoway homes

Tile repair in Stornoway without replacing anything

We repair the tile in place, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will tell you. If you’re dealing with damaged tile edges and cracked floor tiles, we can typically put it right, on ceramic tiles, natural stone & granite and floor and wall tiles alike.

The work is guaranteed for twelve months. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Stornoway (HS1, HS2)
County
Na h-Eileanan Siar
Cover
One year on every repair
Price
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

What happens on the day

We work cleanly and quietly, so you can carry on at home. We protect the area first, then the job itself takes a few hours. Before we leave, we explain how soon it can be used and how to care for it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Clear the area around the damage
  • Tell us if there are stairs or a lift
  • Avoid using the area for a few hours before we arrive

Ask for a price

You don’t need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Read more

When we would advise against a repair

Some jobs are not right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

What we work on

  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles

When to call us in Stornoway

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Customers normally contact us about:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Damaged tile edges
  • Cracked floor tiles

What your quote should include

  • Is the price fixed, and does it include VAT?
  • What preparation is included
  • What protection goes down before work starts
  • Who turns up on the day

How to compare quotes

Where we work around Stornoway

Stornoway (Gaelic: Steòrnabhagh) is in Na h-Eileanan Siar. We agree a date that works for you, and you will know when to expect us, so you’re not left waiting in all day. Our repair technicians cover all 87 towns and villages across Na h-Eileanan Siar, from the larger towns to small villages.

Every address in HS1 and HS2 is covered. Streets in the area include Barony Square, Bain Square and Grant Square, all of which we cover. Stornoway is on the A857 and A859, so it’s easy for us to reach. Neighbouring places we cover include Plasterfield (1 mile east), Laxdale (1 mile north), Sandwick (1 mile south-east), Steinis (1 mile east) and Newmarket (1 mile north). Stornoway is one of the larger places we cover in Na h-Eileanan Siar. For island and remote addresses, call first so we can plan the visit.

Landmarks near Stornoway

Locally, our jobs take us to homes close to Stornoway Free Presbyterian Church, Nicolson Institute and Neptune's Bar, among other places. Further afield, we also cover the area around Western Isles Hospital (0.5 miles north) and Lewis Loom Centre (less than half a mile south-west). For a walk, there’s Loch Àirigh na Lic.

Map of Stornoway © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. Prices are worked out job by job, from your pictures. What matters most is:

  • How many areas need work
  • Whether old repairs or coatings need taking off
  • How hard the colour is to match
  • The material

The price reflects the work involved, not your postcode. The full price is agreed before you book, with nothing added on the day.

Send pictures for a quote

When you take your photos, a few simple things make all the difference:

  • Daylight if possible, and no flash reflection
  • Something in shot to show the size
  • Any earlier repairs or coatings
  • Any details about the material

To get a price, send a couple of photos through our quote form or call us. We will tell you honestly if a repair is the right fix.

Work for landlords and builders

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

We’re used to working with agents and managing companies. Send the address, photos and access details and we will arrange it.

Common questions in Stornoway

Do you work in Stornoway?

Yes. We work across the UK and come to Stornoway. Send us photos for a fixed quote, or call 0345 017 0787.

Is it messy?

Dust sheets and masking go down before we start, and tidy up before we leave.

Does someone need to be in?

Someone needs to let us in and show us the job. You do not need to watch us work.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Na h-Eileanan Siar.

Is there a call-out fee?

We don’t add a call-out fee. The fixed price covers the visit and the work.

Do you cover the entire of Na h-Eileanan Siar?

We work UK-wide. Prices don’t change with location.

Can you repair several things at once?

Of course, and it usually saves money. Send pictures of everything together and we will quote them together.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

Why us?

  • Most jobs done in one visit
  • CHAS, Constructionline and SafeContractor accredited
  • A fixed quote before booking
  • Colours mixed by hand to suit your surface

See our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.