Gateshead · England

Tile repair in Swalwell, Gateshead

Our technicians come to Swalwell for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Swalwell?

What we can’t put right

Not everything can be repaired, and we will tell you before we start. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Surfaces we repair

  • Ceramic tiles
  • Marble
  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles

Tile repair at your home in Swalwell

A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so there’s no need to hunt for a matching tile. If you’re dealing with cracked floor tiles and chips from dropped pans and tools, we can typically put it right.

All of our repairs are guaranteed for twelve months in Swalwell and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Swalwell (NE16, NE11, NE21)
County
Gateshead
Cover
A year, on every repair
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Swalwell questions

Do the materials smell?

It depends on the job, but often a little. Open windows and an extractor fan help.

Can you price it without visiting?

Usually, yes. Clear photos let us give you a fixed quote without visiting.

Are you a vetted contractor?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can pets and children be at home?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Can I add another job to the visit?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

What happens next?

We review the pictures and send a fixed quote with dates.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.

How do I get a price for tile repair in Swalwell?

Repairs from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

What tile repair costs

Prices start from £95. A fixed quote means you know the cost before you book. We take into account:

  • What kind of damage it is
  • Whether old repairs or coatings need taking off
  • How easy the damage is to reach
  • The size and number of damaged areas

A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with nothing added on the day.

How to get a fixed quote

You can normally get a fixed price without us visiting. To make it quick:

  • Natural light rather than flash
  • One sharp close-up of the damage
  • Whether it’s been repaired or coated before
  • A coin beside the damage so we can judge size

The quickest way to a price is to send two or three pictures using our quote form or ring us. We will say immediately if a repair is the right fix.

How the visit works

There is not much you need to do on the day. Let us in and show us the room, and we will get on with it. Most visits take a morning or an afternoon.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Tell us if there are stairs or a lift
  • Clear toiletries, mats and anything else from around the area
  • Let the surface dry out before the visit

Ask for a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and you are under no obligation.

Send pictures for a quote

Read more

Repair or replace in Swalwell?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Why choose Surface Doctor in Swalwell

  • Honest advice, even when it means no job
  • Same prices wherever you are
  • Colours mixed by hand to suit your surface
  • Nothing taken out or refitted

See our full price list.

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

Swalwell and nearby

Swalwell is about 1 mile north of Whickham, in Gateshead. Jobs in Swalwell are booked in like any other job: a fixed price from your photos, and a technician at your door on the day. Swalwell is one of 49 towns and villages in Gateshead we cover.

Jobs in NE16, NE11 and NE21 are booked in the same way as anywhere else. We regularly work on streets such as Bates Lane, Sands Road and Hexham Road. With the A1 and A694 close by, Swalwell is simple for us to get to. We also cover the places around Swalwell: Whickham (1 mile south), Scotswood (1 mile north), Benwell (2 miles north-east), Dunston (2 miles east) and Elswick (2 miles north-east). We also work in nearby towns such as Gateshead (4 miles east), Ryton (3 miles north-west), Felling (5 miles east), Crawcrook (4 miles west), Albany (6 miles south-east) and Rowlands Gill (3 miles south-west).

What’s near Swalwell

Typical jobs here are in homes near Swalwell Primary School, Whickham School and Holy Trinity Church. You’ll also find Whickham School (1 mile south) and Benwell Nature Park (1.6 miles north). The nearest railway station is Metrocentre station, roughly 0.8 miles north-east of the centre. Other landmarks nearby include Metrocentre (0.6 miles east) and Blaydon Urban District (1.5 miles west). Green spaces nearby include Addison and Hedgefield Woods.

Map of Swalwell © OpenStreetMap contributors

For landlords and businesses

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

Common problems we fix in Swalwell

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges

Comparing quotes

  • How to look after the finish
  • What happens if they find more damage
  • How your room will be protected
  • Whether they match the colour on site

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.