Gateshead · England
Toilet Chip Repair in Swalwell
Chip and break repairs to toilets, cisterns and other ceramics in Swalwell, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan
The process
Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which normally takes an hour or two. If we find something your photos didn’t show, we’ll explain it before carrying on.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Have somewhere for us to park nearby if possible
- Plan for the room to be out of bounds to pets and children
- Let us know about parking or access
Getting a price
To get a price, send two or three pictures through our quote form or ring us. We will say straight away if a repair is the right fix.
Advice
Toilet chip repair in Swalwell without replacing anything
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Our repair technicians work on cisterns & lids, toilet pans and vitreous china, and people most often call us about pieces knocked off during fitting and damage from dropped items.
All our work is covered by a one-year guarantee, wherever you are in Gateshead. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Swalwell (NE16, NE11, NE21)
- Area hub
- Gateshead
- Warranty
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. We do not add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why book with us
- Fixed prices from your pictures
- Same prices wherever you are
- Most jobs done in one visit
- Dust sheets down, tidy finish
Take a look at our full price list.
For landlords and businesses
We work for landlords, letting agents and housing providers in Swalwell as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
We regularly work with letting and managing agents. Just send photos, the address and how to get access.
Common problems we fix in Swalwell
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
The things clients generally mention when they call include:
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
What to look for in a quote
- What happens if the damage is worse than the photos show
- How soon you can use it again
- If travel is included in the price
- Whether the colour is mixed to match
What a repair cannot fix
A repair is not always the answer, and we will tell you before we start. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think before booking.
Materials we work on in Swalwell
- Porcelain
- Vitreous china
- Toilet pans
- Pedestals
- Cisterns & lids
What else we do in Swalwell
What affects the price in Swalwell
Repairs from £95. You won’t pay by the hour. The price depends on:
- The type of damage
- The size and number of damaged areas
- Where the damage is and how we get to it
- What the surface is made of
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.
Quotes from your pictures
Most quotes are done from pictures alone. To help us price it:
- A wider photo showing the entire toilet
- The postcode, so we can plan the visit
- What it’s made of, if you know
- A close-up of the damage, in focus
Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.
Swalwell and the surrounding area
Swalwell is about 1 mile north of Whickham, in Gateshead. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We work in all 49 towns and villages in Gateshead, from the larger towns to small villages.
All of NE16, NE11 and NE21 is covered, from the main roads to the quietest streets. You’ll find streets such as Bates Lane, Sands Road and Hexham Road, and we cover them all. With the A1 and A694 close by, Swalwell is easy for our technicians to reach. If you are just outside Swalwell, we cover Whickham (1 mile south), Scotswood (1 mile north), Benwell (2 miles north-east), Dunston (2 miles east) and Elswick (2 miles north-east). Within a short drive, we also cover Gateshead (4 miles east), Ryton (3 miles north-west), Felling (5 miles east), Crawcrook (4 miles west), Albany (6 miles south-east) and Rowlands Gill (3 miles south-west).
Landmarks near Swalwell
Around Swalwell, we work in homes near Swalwell Primary School, Whickham School and Holy Trinity Church and the streets around them. Other local landmarks include Whickham School (1 mile south) and Benwell Nature Park (1.6 miles north). Swalwell’s nearest station is Metrocentre station, roughly 0.8 miles north-east of the centre. A little further out are Metrocentre (0.6 miles east) and Blaydon Urban District (1.5 miles west). Green spaces nearby include Addison and Hedgefield Woods.
DIY kit or professional repair?
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Common questions in Swalwell
Does someone need to be in?
Someone needs to let us in and show us the job. You do not need to watch us work.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
What happens once I’ve sent photos?
You get a fixed quote and available dates. If we need another angle, we’ll ask.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
What if the damage is worse than the pictures show?
Your quote covers the damage in the photos. Anything extra is discussed before we begin.
Are you accredited?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
It’s been repaired before. Can you still fix it?
In most cases. We remove the old repair before doing a new one, so mention it when you send pictures.
What information do you need?
Some photos, your postcode and how to reach you. On the day, access to the room.
About our accreditations · Every repair comes with a one-year guarantee.
