Hertfordshire · England

Tile repair in The Folly, Hertfordshire

Tile repair for The Folly, without a refit. Get a fixed quote from your photos, then book a visit.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in The Folly

What we cannot put right

A repair is not right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

What we work on

  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Marble

About our tile repair in The Folly

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. If you’re dealing with cracked floor tiles and discontinued tiles you can’t replace, we can help, whatever the material.

Whatever the size of the job, it’s backed by a one-year guarantee in The Folly and across Hertfordshire. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
The Folly (AL4)
Region
Hertfordshire
Warranty
12 months on all our work
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Updated
23 October 2026

DIY kit or professional repair?

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

Landlord and trade work in The Folly

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We’re used to working with agents and managing companies. Send the address, photos and access details and we’ll arrange it.

Repairing versus replacing in The Folly

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

What you get with us

  • Rooms protected and left tidy
  • Every repair guaranteed for a year
  • CHAS and Constructionline accredited
  • Normally one visit, start to finish

See our prices page.

What we do, step by step

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Let us know which floor the room is on
  • Let us know about parking or access
  • Open a window if you can

Get a quote

Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.

Get a fixed price

Read more

Prices and what affects them

Prices start from £95. We price every job individually. What matters most is:

  • How many items we do on one visit
  • Any earlier repairs that need removing first
  • The material
  • How many areas need work

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Getting a price from photos

Two or three clear pictures are generally enough. Try to include:

  • Good light, ideally daylight, without flash glare
  • A close-up of the damage, in focus
  • A coin beside the damage so we can judge size
  • Whether it’s been repaired or coated before

Most customers in The Folly get their price from photos. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Common problems we fix in The Folly

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Look out for any of the following:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Cracked floor tiles

What your quote should include

  • Whether there are any call-out or travel charges
  • Who turns up on the day
  • How the colour is matched
  • A fixed price, and whether VAT is included

Choosing a repair company

FAQs for The Folly

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Can tenants book a repair?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Do you do work for letting agents?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

Can you price it without visiting?

Yes, almost always. Clear photos let us give you a fixed price without visiting.

Do you come to The Folly?

Yes, we do. We send a technician to The Folly for every job, with no extra charge for travel.

Is my repair covered?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Can you repair several things at once?

Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.

What happens if you find more damage?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

About The Folly

The Folly is about 2 miles east of Harpenden, in Hertfordshire. Wherever you are in the AL4 postcode area, we come to you. The Folly is one of 381 towns and villages in Hertfordshire where we work. Our jobs stretch from The Folly to London (24 miles away).

Postcode districts we cover here: AL4. You will find streets such as Folly Fields and Lower Luton Road, and we cover them all. We also travel to Lea Valley (1 mile west), Amwell (1 mile south), Mackerye End (1 mile north-west), Blackmore End (1 mile north) and Batford (1 mile west). Larger places within reach include Watford (11 miles south), Hemel Hempstead (8 miles south-west), Stevenage (8 miles north-east), St Albans (5 miles south), Welwyn Garden City (5 miles east) and Hitchin (9 miles north).

Landmarks near The Folly

We visit homes around The Cherry Trees pub, St Helen's Church of England Primary School and Sir John Lawes School. The Folly’s nearest station is Harpenden station, about 2 miles west. Well-known places in the area include St Albans City Hospital (4.2 miles south) and Harpenden Museum (2.2 miles west). Green spaces nearby include Wheathampstead Local Nature Reserve.

Map of The Folly © OpenStreetMap contributors
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About our accreditations · Every repair comes with a one-year guarantee.

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