Norfolk · England
Tile repair in The Heath, Norfolk
Fixed-price tile repair in The Heath and the surrounding area, generally in one visit.
- Repairs from £95
- Discontinued tiles you can’t replace
- Damaged tile edges
About our tile repair in The Heath
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. We regularly repair floor and wall tiles, porcelain tiles and natural stone & granite, and common reasons people contact us are drill holes from removed fittings and damaged tile edges.
Every job is backed for twelve months in The Heath and everywhere else. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Where
- The Heath (NR10)
- Region
- Norfolk
- Warranty
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Common problems we fix in The Heath
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
It’s worth getting a quote if you see:
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Drill holes from removed fittings
Questions to ask before you book
- How the room is protected while they work
- Who will actually do the work
- When it can be used again
- How to look after the finish
When a repair isn’t the answer
We will always be straight with you, so here’s what a repair cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before you book.
Materials we work on in The Heath
- Ceramic tiles
- Marble
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
Prices and what affects them
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- How many items we do on one visit
- Whether old repairs or coatings need taking off
- The material and finish
- Unusual colours or finishes
What it costs depends on how much damage there is and what kind, the material and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before you book.
Quotes from your pictures
You can generally get a fixed quote without us visiting. To help us price it:
- The postcode, so we can plan the visit
- A close-up of the damage, in focus
- One picture of the entire tiled area
- Details of any past repairs
The quickest way to a price is to send a couple of photos through our quote form or ring us. We will say straight away whether it can be repaired.
DIY repairs versus a professional job
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.
Questions from The Heath
How much does tile repair cost in The Heath?
Repairs from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.
Do you work in The Heath?
We do. We send a technician to The Heath for every job, with no extra charge for travel.
I’m a tenant. Can you help?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.
Will there be a smell?
It depends on the job, but often a little. Open windows and an extractor fan help, and it soon fades.
Can you repair something that’s been repaired before?
In most cases. We remove the old repair before doing a new one.
Is the work guaranteed?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Is it safe with children and pets around?
On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.
Do I have to be there?
Someone needs to let us in and show us the job. You do not need to watch us work.
For landlords and businesses
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Covering The Heath
The Heath is about 8 miles north of Norwich, in Norfolk. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. The Heath is one of 797 towns and villages in Norfolk we cover.
We cover every part of NR10. From The Heath and The Turn or anywhere nearby, we can come to you. Nearby, we also work in Hevingham (1 mile east), Little London (2 miles north), Haveringland (2 miles south-west), Marsham (2 miles north-east) and Felthorpe (2 miles south). Within a short drive, we also cover Norwich (8 miles south), Dereham (13 miles west), Wymondham (13 miles south), Sprowston (7 miles south-east), Thorpe St Andrew (9 miles south-east) and North Walsham (8 miles north-east).
What’s near The Heath
Our customers here include homes close to Marsham Arms Inn and Hevingham Primary School, among other places. Well-known places in the area include Burgh next Aylsham (3.5 miles north-east).
What happens on the day
We agree an arrival time beforehand, so you know when to expect us. On site, it takes a few hours. We leave the room clean and ready to use once it has cured.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Ensure the area is dry
- Point us to the nearest place to park
- Keep pets and children out of the room while we work
How to get a price
There is no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Advice
Also near The Heath
More services for The Heath
Should you replace it?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.
Why choose Surface Doctor in The Heath
- One price list for the whole UK
- Rooms protected and left tidy
- Colour mixed on the day to match
- CHAS, Constructionline and SafeContractor accredited
See our full price list.
About our accreditations · Every repair comes with a one-year guarantee.
