Norfolk · England

Tile repair in Thetford, Norfolk

Chip, crack and drill-hole repairs to floor and wall tiles in Thetford, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Thetford

Tile repair in Thetford, done in place

A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so you do not need to find a spare. Typical jobs include drill holes from removed fittings and chips from dropped pans and tools, across natural stone & granite, floor and wall tiles and ceramic tiles.

Every repair is covered by a one-year guarantee, wherever you are in Norfolk. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Thetford (IP24)
Region
Norfolk
Cover
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

For landlords and businesses

Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.

If you manage property in Thetford, we will quote for several properties at once. Send pictures for each one and we will price them together.

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Surfaces we repair

  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles

The process

Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which normally takes a few hours. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Plan for the room to be out of bounds to pets and children
  • Tell us about parking, stairs or access
  • Point us to the nearest place to park

Getting a price

You don’t need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Send photos for a quote

Advice

Where we work around Thetford

Thetford is about 27 miles south-west of Norwich, in Norfolk. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. We work in all 797 towns and villages across Norfolk, from the larger towns to small villages. You can also see our page for London, about 73 miles away.

All of IP24 is covered. Streets in the area include Station Road, Old Market Street and London Road. With the A134 and A1066 close by, Thetford is simple for us to get to. Other places close to Thetford include Breckland (1 mile east), Croxton (2 miles north), Barnham (3 miles south), Euston (3 miles south-east) and Brettenham (4 miles east). Further out, we also cover Attleborough (13 miles north-east), Watton (11 miles north), Feltwell (11 miles north-west), Hingham (15 miles north-east), East Harling (8 miles east) and Methwold (11 miles north-west). As one of the bigger places in Norfolk, Thetford is somewhere we visit often.

Landmarks near Thetford

We visit homes around The Ark pub, Thetford Academy and Thetford Grammar School. Also close by are The Salvation Army (less than half a mile south) and Norwich Road Academy (less than half a mile south). There’s a railway station in Thetford itself: Thetford station. Other landmarks nearby include Ancient House Museum (within half a mile south-west) and Shambles Shopping Arcade (within half a mile south). Green spaces nearby include East Wretham Heath.

  • Local facilities include Great and Little Snarehill (1.3 miles south-east)
Map of Thetford © OpenStreetMap contributors

How we price tile repair

Repairs from £95. We charge the same across the UK, including Thetford. The price reflects:

  • Any earlier repairs that need removing first
  • The material
  • Unusual colours or finishes
  • How much damage there is

A repair typically costs much less than people expect, particularly next to the cost of replacement. Send photos and we will give you the exact figure.

Quotes from your pictures

You can normally get a fixed quote without us visiting. To make it quick:

  • One sharp close-up of the damage
  • A coin or ruler next to the damage for scale
  • Daylight if possible, and no flash reflection
  • The material, if you know it

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.

Why Thetford customers choose us

  • Dust sheets down, tidy finish
  • No need to remove anything
  • Colour-matched on site
  • Same prices wherever you are

See our full price list.

Should I try a DIY kit first?

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.

Your questions about tile repair in Thetford

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Do you work in Thetford?

Yes. We work across the UK and travel to Thetford and the rest of Norfolk. Send pictures and we’ll quote, or call 0345 017 0787.

Can you repair something that is been repaired before?

Most of the time. Tell us what was done before.

Do you work for landlords and businesses?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Norfolk.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we will take it from there.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can pets and children be at home?

On the day, the room should be kept clear of pets and children.

Is a repair better than a new one?

Typically, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

Common problems we fix in Thetford

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

People usually call us when they notice something like this:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Cracked floor tiles
  • Discontinued tiles you can’t replace

Comparing quotes

  • Whether they match the colour on site
  • What protection goes down before work starts
  • How long the guarantee is and what it covers
  • What happens if the damage is worse than the pictures show

10 questions to ask before booking

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.