Caerphilly · Wales
Tile repair in Thornhill, Caerphilly
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Thornhill and across Caerphilly. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips from dropped pans and tools
- Damaged tile edges

Should I try a DIY kit first?
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
Tile repair in Thornhill without replacing anything
If a tile moves, it may need relaying first, and we’ll tell you. The tile stays where it is, so you don’t need to find a spare. Common call-outs are for drill holes from removed fittings and cracked floor tiles, on natural stone & granite, floor and wall tiles and porcelain tiles.
Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Thornhill (CF83)
- County
- Caerphilly
- Cover
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026

Repair or replace: which is better?
Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
Why choose Surface Doctor in Thornhill
- We leave the room as we found it
- We come to you, anywhere in the UK
- No need to remove anything
- Colour-matched on site
Take a look at our full price list.
Covering Thornhill
Thornhill is about 2 miles south-east of Caerphilly, in Caerphilly. From the centre of Thornhill to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our technicians cover 94 places in Caerphilly, from the larger towns to small villages.
Here we cover the CF83 postcode area. Neighbouring places we cover include Wenallt (1 mile south), Van (1 mile north), Castle Park (1 mile north), Beddau (2 miles north-west) and Watford Park (2 miles north-west). We also work in nearby towns such as Blackwood (8 miles north), Risca (6 miles north-east), Ystrad Mynach (7 miles north), Cefn Fforest (8 miles north), Pontllanfraith (7 miles north) and Trecceln (9 miles north).
Landmarks near Thornhill
We visit homes around St Martin's School, Travellers Rest Inn and Church of St Martin, among other places. The nearest railway station is Caerphilly station, roughly 1.2 miles north. Further afield, we also cover the area around Morgraig Castle (within half a mile south-east) and St Martins (0.7 miles north). The countryside around Thornhill includes Roath Park Lake and Glamorgan Canal / Long Wood.
Do you need tile repair in Thornhill?
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The most common problems we’re called about are:
- Discontinued tiles you cannot replace
- Cracked floor tiles
- Chips from dropped pans and tools
- Damaged tile edges
Before you book anyone
- If travel is included in the price
- Is the price fixed, and does it include VAT?
- Whether they match the colour on site
- How long it needs to cure
What tile repair costs
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- Whether it’s a chip, crack, burn or wear
- Doing more than one item at once
- Unusual colours or finishes
- Previous DIY repairs that have to come out
Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access.
Send pictures for a quote
Two or three clear photos are normally enough. It helps if you send:
- Something in shot to show the size
- A wider photo showing the entire tiled area
- The postcode, so we can plan the visit
- Good light, ideally daylight, without flash glare
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Nearby places to Thornhill
What else we do in Thornhill
FAQs for Thornhill
What does tile repair cost?
Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
Is the work guaranteed?
Every repair comes with our one-year guarantee. We will explain what it covers when we quote.
Can I get a quote without a visit?
In nearly every case. If photos don’t show enough, we’ll ask for another angle.
Are there extra charges for Thornhill?
No. Our quotes include travel, with the same prices everywhere we work.
Can you redo someone else’s repair?
Generally, yes. Let us know what was used before.
Is a repair better than a new one?
Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners in Thornhill.
Can a cracked tile be fixed in place?
Often, yes, as long as it’s still firmly stuck down.
What we do, step by step
On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes a few hours. We tidy up before we leave and let you know when you can use it again.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
How to prepare
- Tell us about any previous repairs or coatings
- Let us know which floor the room is on
- Let the surface dry out before the visit
How to get a price
Upload a photo of the damage and a wider shot of the whole item, and tell us you are in Thornhill, and we will reply with a fixed quote.
Advice
Landlord and trade work in Thornhill
Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
We are used to working with agents and managing companies. Send the address, pictures and access details.
When a repair isn’t the answer
Some jobs aren’t right for a repair, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before booking.
Materials we work on in Thornhill
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
- Marble
- Porcelain tiles
About our accreditations · Every repair comes with a one-year guarantee.

