Caerphilly · Wales

Tile repair in Van, Caerphilly

Tile repair in Van without the cost of replacing. Get a fixed price from your pictures, then book a visit.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Van homes

FAQs for Van

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Do you do work for letting agents?

Yes, frequently. We can quote for several properties together and work between tenancies.

Do I need to be at home?

Someone needs to let us in and show us the job. You do not need to watch us work.

Can you repair something that’s been repaired before?

Yes, we frequently do. Removing the old work can add time, and that is in the quote.

Do you cover Van?

Yes, we do. Technicians travel to Van from across the region, with no extra charge for travel.

Will it make a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Do the materials smell?

There may be a mild smell during the work.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

Tile repair at your home in Van

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. Our repair technicians work on ceramic tiles, marble and floor and wall tiles, and people most often call us about chips from dropped pans and tools and drill holes from removed fittings.

All our work is covered by our one-year guarantee, wherever you are in Caerphilly. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Van (CF83)
Area hub
Caerphilly
Guarantee
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Prices and what affects them

Prices start from £95. There is no area surcharge for Van. What changes the price is:

  • What kind of damage it is
  • Any earlier repairs that need removing first
  • What the surface is made of
  • How many items we do on one visit

Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access.

Send photos for a quote

When you take your pictures, a few simple things make all the difference:

  • A wider photo showing the entire tiled area
  • Daylight if possible, and no flash reflection
  • One sharp close-up of the damage
  • A coin beside the damage so we can judge size

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job without visiting.

Repair or replace in Van?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. The price reflects the work involved, not where you live. You’ll see the full price before you book.

Why book with us

  • Technicians who travel to you, UK-wide
  • Rooms protected and left tidy
  • CHAS and Constructionline accredited
  • No extra charge for your area

See our full price list.

Where we work around Van

Van is about 1 mile south-east of Caerphilly, in Caerphilly. Clients in Van get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. Van is one of 94 towns and villages in Caerphilly we cover.

Jobs in CF83 work the same way as everywhere else we cover. We regularly work on streets such as Van Road, Park Lane and Farm Road and the roads around them. Nearby, we also work in Castle Park (1 mile north-west), Lansbury Park (1 mile north), Mornington Meadows (1 mile north), Thornhill (1 mile south) and Caerphilly (1 mile north-west). Larger places within reach include Blackwood (7 miles north), Risca (5 miles north-east), Ystrad Mynach (6 miles north), Cefn Fforest (7 miles north), Pontllanfraith (6 miles north) and Trecceln (7 miles north).

Landmarks near Van

Our customers here include homes close to Van Road Congregational Church, St Martin's School and St Martin's Comprehensive School and the streets around them. Other local landmarks include Twyn Primary School (0.5 miles north-west) and Goodrich Hotel (less than half a mile north-west). For rail, the closest station is Caerphilly station, roughly 0.5 miles west. Nearby you will also find Van House (less than half a mile north) and St Martins (0.8 miles south-west). Open spaces near Van include Glamorgan Canal / Long Wood and Roath Park Lake.

Map of Van © OpenStreetMap contributors

The process

We work cleanly and quietly. Protection goes down first, then the job itself takes a morning or an afternoon. Before we leave, we explain how soon it can be used and how to look after it.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive
  • Plan for the room to be out of bounds to pets and children

Ask for a price

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Get a free quote

Read more

When to call us in Van

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for any of the following:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles

Questions to ask before booking

  • What protection goes down before work starts
  • Whether there are any call-out or travel charges
  • What happens if the damage is worse than the photos show
  • Is the price fixed, and does it include VAT?

10 questions to ask before you book

Honest limits

Some jobs are not right for a repair, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer.

What we work on

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles

DIY repairs versus a professional job

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

If you’re set on a kit, follow its instructions closely, and do not use it until it has fully cured. If it fails, we can still put it right.

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

We work for landlords, letting agents and housing providers in Van as well as homeowners. A repair between tenants keeps the property empty for less time, and it typically costs far less than a refit.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.