Greater London · England

Tile repair in Upper Norwood, Greater London

Problem with your tiled area in Upper Norwood? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Upper Norwood

About our tile repair in Upper Norwood

If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. If you are dealing with cracked floor tiles and discontinued tiles you can’t replace, we can usually put it right, on natural stone & granite, porcelain tiles and ceramic tiles alike.

The work is covered for a year after we finish. Just call us if there is a problem and we will sort it. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
Upper Norwood (SE19, SE27, SE21)
Area hub
Greater London
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026

How we price tile repair

Repairs from £95. Prices are worked out job by job. The main factors are:

  • How much damage there is
  • Where the damage is and how we get to it
  • Whether we combine several jobs
  • How hard the colour is to match

We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed price

It only takes a minute to photograph the damage, and it saves a visit. Please include:

  • One sharp close-up of the damage
  • The material, if you know it
  • Your postcode, so we can check dates
  • Whether it’s been repaired or coated before

For a price in Upper Norwood, pictures are the quickest way: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.

Your questions about tile repair in Upper Norwood

Is there a call-out fee?

There is no separate call-out charge. The fixed price covers the visit and the work.

How soon can you come?

It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.

What happens after I send pictures?

We review the photos and send a fixed quote and the next dates we have.

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we are working in. We will tell you when the room can be used again.

Do you cover the entire of Greater London?

The entire UK, including all of Greater London. Send your postcode with your photos and we’ll confirm dates.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

Do you need tile repair in Upper Norwood?

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

People normally call us when they notice one of these:

  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Chips from dropped pans and tools

What your quote should include

  • A fixed quote, and whether VAT is included
  • Whether there are any call-out or travel charges
  • What the guarantee covers, and for how long
  • What happens if the damage is worse than the pictures show

Our hiring checklist

When we would advise against a repair

We’ll always be straight with you, so here’s what a repair can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before booking.

Materials we repair

  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite

Where we work around Upper Norwood

Upper Norwood is about 4 miles south-east of Stockwell, in Greater London. Whether you are in the middle of Upper Norwood or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Upper Norwood is one of 764 places in Greater London we cover. Our nearest city page is London, about 6 miles away.

Postcode districts we cover here: SE19, SE27 and SE21. Whether you live on Dover Road, Hawke Road and Tudor Road or a nearby road, a technician can come to you. Upper Norwood is on the A214, which makes it straightforward to reach. Other places close to Upper Norwood include Norwood New Town (1 mile west), Gipsy Hill (1 mile north-east), West Norwood (1 mile north-west), Crystal Palace (1 mile east) and Anerley (1 mile east). We also work in nearby towns such as London (6 miles north), City of Westminster (7 miles north-west), Marylebone (7 miles north), Kensington (7 miles north-west), St Pancras (7 miles north) and Shoreditch (7 miles north).

Landmarks near Upper Norwood

Locally, our jobs take us to homes close to Hillcrest, Long Meadow and The Sparrowhawk pub. Nearby too are Rockmount Primary School (within half a mile west), Virgo Fidelis Convent Senior School (under half a mile north-west) and Christ Church (under half a mile north-east). There is a railway station in Upper Norwood itself: Gipsy Hill station. Other landmarks nearby include Crystal Palace Museum (0.5 miles east) and Whitgift Centre (3.1 miles south). The countryside around Upper Norwood includes Dulwich Upper Wood and Knight's Hill.

  • Other local spots include St Leonard's (2 miles west)
Map of Upper Norwood © OpenStreetMap contributors

Should you replace it?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. Compared with replacing, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.

What you get with us

  • Generally one visit, start to finish
  • Everything repaired in place
  • Fixed prices from your photos
  • We come to you, anywhere in the UK

Read our full price list.

How it works

Here’s how a visit normally runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Allow a few hours from start to finish. Before leaving, we tell you how long to leave it and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Tell us if there are stairs or a lift
  • Tell us about parking, stairs or access
  • Ensure the area is dry

Ask for a price

Most clients in Upper Norwood get their price from pictures. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Read more

Work for landlords and builders

Hospitality businesses can’t afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

For developers and builders, we fix damage before handover. Several plots can be done in one visit.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.