Norfolk · England

Tile repair in Upper Street, Norfolk

Tile repair across Upper Street and nearby, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Upper Street?

Upper Street and nearby

Upper Street is about 4 miles south of North Walsham, in Norfolk. Across the NR12 area, we come to you. We cover all 797 towns and villages across Norfolk, from the larger towns to small villages.

We work across the NR12 postcode area and the streets around it. We also travel to Sloley (1 mile north-west), Worstead (1 mile north), Lyngate (1 mile north), Smallburgh (2 miles east) and Dilham (2 miles east). Within a short drive, we also cover Norwich (10 miles south-west), Sprowston (9 miles south-west), Thorpe St Andrew (10 miles south), North Walsham (4 miles north), Caister-on-Sea (15 miles south-east) and Sheringham (15 miles north-west).

Landmarks near Upper Street

Around Upper Street, we work in homes near Church of St Bartholomew and the streets around them. Upper Street’s nearest station is Worstead station, about 0.8 miles north-west of the centre. Other landmarks nearby include Dilham Castle (2.1 miles north-east) and Norfolks Golden Fleece Heritage Museum (2.4 miles north). Green spaces nearby include Barton Broad and Catfield Fen Reserve.

Map of Upper Street © OpenStreetMap contributors

Tile repair in Upper Street without replacing anything

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so you don’t need to find a spare. Whether it’s damaged tile edges and discontinued tiles you can’t replace, we can generally put it right.

We stand behind the work with a one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
Upper Street (NR12)
Area hub
Norfolk
Warranty
A year, on every repair
Quote
From £95. Fixed and free, based on photos
Call
0345 017 0787
Page updated
23 October 2026

Honest limits

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before booking.

Materials we work on in Upper Street

  • Marble
  • Porcelain tiles
  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles

What happens on the day

Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which generally takes a morning or an afternoon. If we find something your photos didn’t show, we will explain it before carrying on.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Let us know about parking or access
  • Plan for the room to be out of bounds to pets and children
  • Have a window or extractor fan available

How to get a price

For a price in Upper Street, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Get a free quote

Related advice

Upper Street questions

Can you repair something that is been repaired before?

Usually, yes. We remove the old repair before doing a new one, so mention it when you send pictures.

What information do you need?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

When can you do it?

That depends on our diary for your area. We will offer you dates when we send your quote.

Do you come to Upper Street?

Yes, we do. Repair technicians travel to Upper Street from across the region, and the price is the same as everywhere else.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

Do you cover the whole of Norfolk?

The entire UK, including all of Norfolk. Send your postcode with your pictures and we will confirm dates.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Do you charge for travel?

There’s no separate call-out charge. The fixed price covers the visit and the work.

Prices and what affects them

Prices start from £95. A fixed quote means you know the cost before booking. We look at:

  • What the surface is made of
  • How easy the damage is to reach
  • The colour and finish to match
  • How much damage there is

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Getting a price from photos

Good pictures mean an accurate price. Here’s what helps:

  • The postcode, so we can plan the visit
  • The material, if you know it
  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed quote without visiting.

What we’re called out for in Upper Street

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

If you can see any of these, send us a photo:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Cracked floor tiles

What your quote should include

  • How long the guarantee is and what it covers
  • How the room is protected while they work
  • Whether they match the colour on site
  • Whether the price is fixed and includes VAT

How to compare quotes

For landlords and businesses

If you manage property in Upper Street, we can repair and quote for several addresses together. Send photos for each one and we will come back with a combined price.

We work for landlords, letting agents and housing providers in Upper Street as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

DIY kit or professional repair?

If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

Should you replace it?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. Our prices are the same across the UK, so there is no premium for Upper Street. What changes the price is the job itself: the material, the amount of damage and how many items.

Why Upper Street customers choose us

  • Honest advice, even when it means no job
  • Same prices wherever you are
  • One-year guarantee on every repair
  • Repair technicians who travel to you, UK-wide

See our prices page.

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