Kent · England

Tile Repair in Upstreet

Our technicians come to Upstreet for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Upstreet homes

Tile repair at your home in Upstreet

We repair the tile in place, so you do not need to find a spare. If a tile moves, it may need relaying first, and we’ll tell you. Our technicians work on ceramic tiles, floor and wall tiles and porcelain tiles, and common reasons people get in touch are drill holes from removed fittings and damaged tile edges.

Whatever the size of the job, it’s backed by a one-year guarantee in Upstreet and across Kent. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Upstreet (CT3)
Area hub
Kent
Guarantee
A year, on every repair
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Work for landlords and builders

Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think.

Materials we work on in Upstreet

  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble

What happens on the day

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Allow a few hours. Before leaving, we tell you how long to leave it and how to care for it.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Let us know about parking or access
  • Move bottles, mats and clutter away from the area
  • Have somewhere for us to park nearby if possible

Getting a price

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote.

Send pictures for a quote

Advice

What we’re called out for in Upstreet

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Most people contact us when they notice something like this:

  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Cracked floor tiles

Questions to ask before you book

  • What preparation is included
  • Aftercare advice
  • How long it needs to cure
  • How changes to the job are handled

10 questions to ask before booking

Repairing versus replacing in Upstreet

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Why choose Surface Doctor in Upstreet

  • CHAS, Constructionline and SafeContractor accredited
  • One visit for most repairs
  • Honest advice, even when it means no job
  • No extra charge for your area

See our prices page.

How we price tile repair

Repairs from £95. We do not charge extra for travel to Upstreet. The price comes down to:

  • Doing more than one item at once
  • Unusual colours or finishes
  • The type of damage
  • The material and finish

Compared with replacing, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Quotes from your photos

Almost every job we do is priced from pictures. This is what to send:

  • A photo taken from further back
  • Something in shot to show the size
  • Whether it’s been repaired or coated before
  • The material, if you know it

For a price in Upstreet, the easiest route is photos: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Where we work around Upstreet

Upstreet is about 4 miles south-east of Herne Bay, in Kent. We travel to homes and businesses in Upstreet, so you do not need to take anything anywhere. Upstreet is one of 922 places in Kent where we work. We work right across the region, from Upstreet to London (about 57 miles away).

Jobs in CT3 are booked in the same way as anywhere else. Streets in the area include St Mary's Gardens, Becketts Wood and Grove Ferry Hill, and we cover them all. If you are just outside Upstreet, we cover Grove (1 mile south), West Stourmouth (2 miles east), Sarre (2 miles north-east), Preston (2 miles south-east) and East Stourmouth (2 miles east). Further out, we also cover Canterbury (6 miles south-west), Margate (9 miles north-east), Dover (14 miles south), Ramsgate (9 miles east), Broadstairs (10 miles east) and Whitstable (8 miles west).

Landmarks near Upstreet

We visit homes around Church of St Mary the Virgin, Chislet Church of England Primary School and Grove Ferry Picnic Area. You will also find The Grove Ferry Inn (within half a mile east) and Spires Academy (2.4 miles west). The closest station to Upstreet is Sturry station, about 3.8 miles south-west of the centre. A little further out are St Martins Hospital (5.2 miles south-west). For a walk, there is West Blean and Thornden Woods.

Map of Upstreet © OpenStreetMap contributors

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

Common questions in Upstreet

Is it worth repairing rather than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

I rent my home. Can I book you?

Of course. Check with your landlord; we can send the quote to them too.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders in Upstreet.

What happens if you find more damage?

We will show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.

Can you redo someone else’s repair?

Yes, we frequently do. It can add a little time, which we include in the quote.

Do the materials smell?

Some materials have a smell while they’re applied. It clears as the materials cure.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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