Norfolk · England

Tile Repair for Upwell homes

Fixed-price tile repair in Upwell and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Upwell homes

Tile repair in Upwell without replacing anything

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Common call-outs are for chips from dropped pans and tools and discontinued tiles you can’t replace, across natural stone & granite, porcelain tiles and ceramic tiles.

All our work is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Upwell (PE14)
Area hub
Norfolk
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

What we do, step by step

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes a few hours. We clean up when we’re done and tell you when it’s ready to use.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Tell us about parking, stairs or access
  • Have a window or extractor fan available
  • Make sure the area is dry

Getting a price

We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.

Get a free quote

Read more

Repairing versus replacing in Upwell

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. A repair usually costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.

Why us?

  • Technicians who travel to you, UK-wide
  • Honest advice, even when it means no job
  • CHAS and Constructionline accredited
  • Rooms protected and left tidy

Take a look at our pricing.

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

Upwell questions

What happens if you find more damage?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can a cracked tile be fixed in place?

Often, yes, as long as it’s still firmly stuck down.

Is there any odour?

It depends on the job, but frequently a little. Open windows and an extractor fan help.

Do you come to Upwell?

We do. Technicians travel to Upwell from across the region, with no extra charge for travel.

Do you charge for travel?

We don’t add a call-out fee. Your fixed price includes everything.

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

I’m a tenant. Can you help?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

When a repair isn’t the answer

Some jobs aren’t right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Materials we repair

  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Marble

Do you need tile repair in Upwell?

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

People normally call us when they notice one of these:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Damaged tile edges
  • Discontinued tiles you can’t replace

Comparing quotes

  • Whether there are any call-out or travel charges
  • What prep work is covered
  • The length of the guarantee and what it covers
  • How to look after the finish

Our hiring checklist

How we price tile repair

Repairs from £95. Prices are worked out job by job. The main factors are:

  • The colour and finish to match
  • Whether old repairs or coatings need taking off
  • Where the damage is and how we get to it
  • The size and number of damaged areas

A repair is priced on what needs doing, not your postcode. You’ll see the full price before booking.

How to get a fixed price

Phone photos are fine. Make sure they show:

  • Whether it’s been repaired or coated before
  • Where you are, by postcode
  • A wider photo showing the whole tiled area
  • One sharp close-up of the damage

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the whole tiled area, we can price the job without visiting.

Work for landlords and builders

Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

About Upwell

Upwell is about 5 miles south-east of Wisbech, in Norfolk. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We cover all 797 towns and villages across Norfolk. We work right across the region, from Upwell to London (77 miles away).

Postcode districts we cover here: PE14. Whether you live on Pinfold Road, Orchard Gardens and Town Street or a nearby road, a technician can come to you. We also travel to Outwell (1 mile north-east), Boyces Bridge (2 miles north), Emneth (3 miles north), Marshland St James (5 miles north) and St John's Fen End (6 miles north). Larger places within reach include King's Lynn (14 miles north-east), Downham Market (7 miles east), Fairstead (14 miles north-east), West Lynn (13 miles north-east), North Lynn (14 miles north-east) and North Wootton (15 miles north-east).

Local landmarks in Upwell

Our clients here include homes close to Upwell Academy, White Lion Public House and Church of St Peter. Nearby you will also find North Cambridgeshire Hospital (5.1 miles north-west).

Map of Upwell © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.