County Durham · England

Tile repair in Ushaw Moor, County Durham

Tile repair in and around Ushaw Moor: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Ushaw Moor

How we handle tile repair in Ushaw Moor

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll tell you. If you are dealing with drill holes from removed fittings and damaged tile edges, we can usually put it right.

The work is covered for a year after we finish. If anything is not right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Where
Ushaw Moor (DH7)
Region
County Durham
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

Signs you need tile repair in Ushaw Moor

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

If you can see any of these, send us a picture:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

Before booking anyone

  • Whether the price is fixed and includes VAT
  • How to look after the finish
  • What preparation is included
  • Who turns up on the day

Choosing a repair company

What we do, step by step

Once we are through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Clear toiletries, mats and anything else from around the area
  • Have somewhere for us to park nearby if possible
  • Let us know which floor the room is on

How to get a price

Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.

Get a free quote

Advice

Landlords, agents and businesses in Ushaw Moor

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

Where we work around Ushaw Moor

Ushaw Moor is about 3 miles west of Durham, in County Durham. We agree a date that works for you, and we will give you an arrival time in advance, so you are not left waiting in all day. Our technicians cover all 329 towns and villages in County Durham, from the larger towns to small villages. You can also see our page for Newcastle upon Tyne, about 15 miles away.

Our visits in DH7 are booked in the same way as anywhere else. Jobs here include addresses on Station Road, Lilac Park and Holly Park. We also cover the places around Ushaw Moor: Bearpark (1 mile north), Broompark (1 mile south-east), New Brancepeth (1 mile south-west), Langley Moor (2 miles south-east) and Brandon (2 miles south). Larger places within reach include Durham (3 miles east), Consett (10 miles north-west), Newton Aycliffe (11 miles south), Bishop Auckland (9 miles south), Spennymoor (5 miles south) and Seaham (12 miles east).

Around Ushaw Moor

We visit homes around Durham Community Business College, Church of St Edmund and Silver Tree Primary School & Nursery and the streets around them. For rail, the closest station is Durham station, roughly 2.2 miles east of the centre. A little further out are University Hospital of North Durham (2 miles north-east) and Ushaw Historic House (1.2 miles north-west).

  • Other local spots include Broom (0.7 miles east)
Map of Ushaw Moor © OpenStreetMap contributors

What we cannot put right

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

Materials we work on in Ushaw Moor

  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

Prices and what affects them

Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:

  • What the surface is made of
  • What kind of damage it is
  • Where the damage is and how we get to it
  • Previous DIY repairs that have to come out

Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.

Getting a price from photos

Phone pictures are fine, there’s no need for anything special. Make sure they show:

  • Details of any past repairs
  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare
  • A clear, close picture of the problem area

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them over. You will get a fixed price, not an estimate.

Can I fix it myself?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

Repair or replace in Ushaw Moor?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.

Why choose Surface Doctor in Ushaw Moor

  • Normally one visit, start to finish
  • Rooms protected and left tidy
  • We come to you, anywhere in the UK
  • A fixed quote before booking

Take a look at our full price list.

Ushaw Moor questions

Is my repair covered?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

What if the damage is worse than the pictures show?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Do you charge for travel?

We do not add a call-out fee. The fixed quote covers the visit and the work.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.

Can a cracked tile be fixed in place?

Frequently, yes, as long as it’s still firmly stuck down.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

What happens once I’ve sent photos?

We review the pictures and send a fixed quote and the next dates we have.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.