Caerphilly · Wales
Tile repair in Waterloo, Caerphilly
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Waterloo and across Caerphilly. Free, fixed quotes from your photos.
- Repairs from £95
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
Our work in Waterloo
Waterloo is about 3 miles east of Caerphilly, in Caerphilly. Book a date that suits you, and you’ll know when to expect us, so there’s no waiting around. Waterloo is one of 94 towns and villages in Caerphilly where we work.
Jobs in CF83 are booked in the same way as anywhere else. Whether you live on Waterloo Place, Waterloo Terrace Road and Ty'n-y-Coedcae or a nearby road, we can come to you. We also travel to Craig-y-Rhacca (1 mile north-west), Graig-y-Rhacca (1 mile north), Garth Place (1 mile south-west), Trethomas (1 mile west) and Machen (1 mile north-east). Within a short drive, we also cover Caerphilly (3 miles west), Blackwood (6 miles north), Risca (3 miles north-east), Ystrad Mynach (5 miles north-west), Cefn Fforest (6 miles north) and Pontllanfraith (5 miles north).
Near you in Waterloo
In Waterloo, that means homes near Rudry Inn (The Monte), Graig-Y-Rhacca Primary and Nursery Community School and Church of St James. The closest station to Waterloo is Caerphilly station, about 2.7 miles south-west of the centre. A little further out are Caerphilly District Miners Hospital (3.3 miles west) and Rhyd-y-gwern (0.9 miles east). Not far away are Penhow.
Tile repair in Waterloo without replacing anything
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there is no need to hunt for a matching tile. If you are dealing with damaged tile edges and chips from dropped pans and tools, we can generally put it right, whatever the material.
Every repair comes with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Waterloo (CF83)
- County
- Caerphilly
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Can I fix it myself?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
Honest limits
In fairness, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we will say what we think.
Materials we repair
- Natural stone & granite
- Ceramic tiles
- Floor and wall tiles
- Porcelain tiles
- Marble
What we are called out for in Waterloo
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Common reasons people in Waterloo contact us include:
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
- Damaged tile edges
- Drill holes from removed fittings
Before booking anyone
- The length of the guarantee and what it covers
- Whether cleaning and preparation are in the price
- Whether there are any call-out or travel charges
- How the room is protected while they work
What affects the price in Waterloo
Prices start from £95. You’ll know the full cost before you book. We look at:
- Any earlier repairs that need removing first
- What the surface is made of
- How hard the colour is to match
- Doing more than one item at once
Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Send pictures for a quote
Good photos mean an accurate price. Here’s what we find most useful:
- A coin beside the damage so we can judge size
- A picture taken from further back
- Any details about the material
- A close-up of the damage, in focus
For a price in Waterloo, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
Places near Waterloo
Also in Waterloo
FAQs for Waterloo
Do you charge for travel?
No. Our quotes include travel, with the same prices everywhere we work.
Can pets and children be at home?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Is the work guaranteed?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
Can a cracked tile be fixed in place?
Usually, if it is not loose.
What do you need from me?
Photos of the damage, a photo of the whole tiled area and your postcode. After that, we just agree a date.
Can you price it without visiting?
Typically, yes. Clear photos let us give you a fixed price without visiting.
How soon can you come?
That depends on our diary for your area. We will offer you dates when we send your quote.
For landlords and businesses
For anyone letting property in or around Waterloo, we’ll quote for several properties at once. Send pictures for each one and we’ll price them together.
We work for landlords, letting agents and housing providers in Waterloo as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
How it works
From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes a few hours, depending on what we find, and we finish by cleaning up and talking you through the result.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Keep children and pets away from the room on the day
- Tell us about parking, stairs or access
- Mention if the room is upstairs or in a flat
Get a quote
A quote takes minutes to ask for: photograph the damage, then the whole tiled area, add your postcode and send them to us. What comes back is a fixed price, not a guess.
Related advice
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.
Why us?
- Everything repaired in place
- Most jobs done in one visit
- One-year guarantee on every repair
- CHAS and Constructionline accredited
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.
