North Yorkshire · England

Tile repair in Whitby, North Yorkshire

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Whitby, with a one-year guarantee on every repair.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Whitby

What a repair can’t fix

We’ll always be straight with you, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Materials we repair

  • Porcelain tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles

Tile repair at your home in Whitby

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will tell you. We regularly repair porcelain tiles, ceramic tiles and natural stone & granite, and common reasons people get in touch are discontinued tiles you can’t replace and damaged tile edges.

Whatever the size of the job, you get the same one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Whitby (YO21, YO22)
Region
North Yorkshire
Guarantee
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

What affects the price in Whitby

Repairs from £95. We don’t charge extra for travel to Whitby. The price comes down to:

  • Previous DIY repairs that have to come out
  • How easy the damage is to reach
  • Unusual colours or finishes
  • The material

The price depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed quote from your photos, so you know the cost before booking.

Send photos for a quote

You can take the pictures on your phone, there’s no need for anything special. Just make sure we can see:

  • Something in shot to show the size
  • One sharp close-up of the damage
  • One picture of the whole tiled area
  • The material, if you know it

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You’ll get a fixed price, not an estimate.

Work for landlords and builders

We carry out planned and one-off repairs for housing associations and facilities teams in North Yorkshire and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Common problems we fix in Whitby

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Send us a photo if you notice any of these:

  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings

What to look for in a quote

  • Whether they match the colour on site
  • How long it needs to cure
  • What prep work is covered
  • What aftercare is recommended

10 questions to ask before you book

Repair or replace: which is better?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why us?

  • One visit for most repairs
  • Dust sheets down, tidy finish
  • Free fixed quotes from pictures
  • Colour-matched on site

See our full price list.

DIY kit or professional repair?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Whitby and nearby

Whitby is about 17 miles north-west of Scarborough, in North Yorkshire. Across the YO21 area, we come to you. Whitby is one of 626 places in North Yorkshire where we work. Our nearest city page is Newcastle upon Tyne, about 54 miles away.

Our visits in YO21 and YO22 work the same way as everywhere else we cover. We regularly work on streets such as Station Square, Well Close Square and Mount Square. Whitby is on the A171 and A174, which makes it straightforward to reach. If you’re just outside Whitby, we cover Ruswarp (1 mile south-west), Ewe Cote (1 mile west), Newholm (2 miles west), Sneaton (2 miles south) and Briggswath (2 miles south-west). Larger places within reach include Newby (15 miles south-east), Scalby (14 miles south-east), Burniston (13 miles south-east) and Sleights (3 miles south-west). Whitby is one of the larger places we cover in North Yorkshire.

Landmarks near Whitby

In Whitby, that means homes near George Hotel, Airy Hill Primary School and Church of St John the Evangelist and the streets around them. Whitby has its own railway station: Whitby station. Further afield, we also cover the area around Whitby Hospital (under half a mile south) and Whitby Castle (under half a mile north-east).

Map of Whitby © OpenStreetMap contributors

The process

The work is clean and fairly quiet, so you can stay at home while we’re there. Protection goes down first, then the job itself takes a few hours. Before we leave, we explain how soon it can be used and how to look after it.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Clear toiletries, mats and anything else from around the area
  • Point us to the nearest place to park
  • Mention if the room is upstairs or in a flat

Getting a price

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and you’re under no obligation.

Get a fixed price

Read more

Common questions in Whitby

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can you repair a cracked floor tile without replacing it?

Frequently, yes, as long as it’s still firmly stuck down.

What happens next?

We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we will ask.

Is there any odour?

Expect a mild smell while we’re working that clears as it cures.

Is a repair better than a new one?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we will tell you.

Can you repair several things at once?

Yes, and it’s often cheaper. Send pictures of everything together and we will quote them together.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Whitby.

Is there a guarantee?

All our work carries a one-year guarantee. We will explain what it covers when we quote.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.