Norfolk · England

Tile repair in Wilby, Norfolk

Tile repair in Wilby without the cost of replacing. Get a fixed price from your photos, then we come to you.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Wilby homes

Tile repair at your home in Wilby

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Typical jobs include chips from dropped pans and tools and cracked floor tiles, across porcelain tiles, natural stone & granite and marble.

The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll sort it. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Where
Wilby (NR16)
County
Norfolk
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026

How the visit works

Once we are through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Let the surface dry out before the visit
  • Let us know if it has been repaired before
  • Let us know about parking or access

Get a quote

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire tiled area, we can price the job without visiting.

Get a free quote

Read more

Can I fix it myself?

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

A DIY attempt is not a disaster. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

Wilby questions

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before.

Will there be a smell?

It depends on the job, but often a little. Ventilation keeps it to a minimum.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders across Norfolk.

Can I get a quote without a visit?

In nearly every case. We only ask to see it in person if the photos cannot show what we need.

Can a cracked tile be fixed in place?

Often, yes, if it isn’t loose.

How do I book?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

What areas do you cover?

The entire UK, including all of Norfolk. Just include your postcode and we will offer you dates.

How quickly can you book me in?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

When to call us in Wilby

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

These are the problems we’re asked about most:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Discontinued tiles you can’t replace

Comparing quotes

  • How your room will be protected
  • What happens if the damage is worse than the pictures show
  • When it can be used again
  • Whether the price is fixed and includes VAT

How to compare quotes

Our work in Wilby

Wilby is about 4 miles south of Attleborough, in Norfolk. We visit homes and businesses in Wilby, so nothing has to leave your home. We work in all 797 towns and villages in Norfolk.

We work across the NR16 postcode area and the streets around it. We also cover the places around Wilby: Quidenham (1 mile south), Eccles (1 mile north-west), Eccles Road (1 mile north-west), Snetterton Heath (1 mile north-west) and Kenninghall (2 miles south). Within a short drive, we also cover Thetford (10 miles west), Dereham (15 miles north), Wymondham (10 miles north-east), Attleborough (4 miles north), Watton (10 miles north-west) and Hethersett (13 miles north-east).

What’s near Wilby

Locally, our jobs take us to homes close to Church of St Mary, among other places. The closest station to Wilby is Eccles Road station, about 0.9 miles north-west of the centre. Other landmarks nearby include Banham International Motor Museum (2.1 miles south-east) and Bickley Day Hospital (4.3 miles north).

Map of Wilby © OpenStreetMap contributors

What a repair cannot fix

Before you book, it’s worth knowing the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before you book.

What we work on

  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite

What tile repair costs

Prices start from £95. We charge the same across the UK, including Wilby. The price reflects:

  • Whether we combine several jobs
  • How hard the colour is to match
  • The material
  • How easy the damage is to reach

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Send pictures for a quote

Phone pictures are fine, there’s no need for anything special. Ensure they show:

  • Details of any past repairs
  • A coin beside the damage so we can judge size
  • Any details about the material
  • Daylight if possible, and no flash reflection

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Landlord and trade work in Wilby

Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.

We work for landlords, letting agents and housing providers in Wilby as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.

Why choose Surface Doctor in Wilby

  • Work done at your home or business
  • Free fixed quotes from pictures
  • Rooms protected and left tidy
  • No extra charge for your area

Read our pricing.

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