Southampton · England

Toilet & ceramic chip repair in Bassett, Southampton

Toilet chip repair in Bassett without the cost of replacing. Send us photos for a fixed quote, then we come to you.

  • Repairs from £95
  • Chips on the pan or rim
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Bassett?

How we handle toilet chip repair in Bassett

Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. Common call-outs are for damage from dropped items and chips on the pan or rim, in cisterns & lids, vitreous china and porcelain.

You get a one-year guarantee, the same in Bassett as everywhere else we work. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Broken toilet pan rim rebuilt and refinished, before and after
Location
Bassett (SO16, SO17, SO15)
Area hub
Southampton
Warranty
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

How it works

You do not need to empty the room. Everything we use comes in the van with us, lay protective sheets and get going once we’ve agreed what we’re doing. It normally takes an hour or two, and you can get on with other things while we are there.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Mention any earlier repairs or resurfacing
  • Clear toiletries, mats and anything else from around the area
  • Let us know which floor the room is on

Get a quote

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.

Send photos for a quote

Read more

Our work in Bassett

Bassett is about 2 miles north-west of Southampton, in Southampton. Anywhere in SO16, a technician comes to you. Bassett is one of 40 places in Southampton we cover. Our jobs stretch from Bassett to London (about 69 miles away).

Here we cover the SO16, SO17 and SO15 postcode area. Local streets include Burgess Road, Pointout Road and Chetwynd Road. We also travel to Highfield (1 mile south-east), Lordswood (1 mile west), Chilworth (1 mile north), Coxford (1 mile west) and Shirley (2 miles south-west). Within a short drive, we also cover Thornhill (4 miles south-east), Chartwell Green (3 miles east), Harefield (3 miles south-east), Itchen (3 miles south-east), Sholing (4 miles south-east) and Woolston (4 miles south-east).

Near you in Bassett

Typical jobs here are in homes near Saint George Catholic Voluntary Aided College Southampton, St Michael and All Angels Church and Cantell School and the streets around them. Also close by are Hollybrook Infant School (0.6 miles south-west), The Bellemoor pub (0.9 miles south) and Southampton Common (1 mile south). Bassett’s nearest station is Swaythling station, roughly 1.5 miles east of the centre. Well-known places in the area include Netley Castle (4.9 miles south-east) and Foresters Museum & Archive (2.1 miles south). For a walk, there is Flexford Nature Reserve.

Map of Bassett © OpenStreetMap contributors

How we price toilet chip repair

Prices start from £95. We price every job individually, from your photos. What matters most is:

  • The material
  • The colour and finish to match
  • Doing more than one item at once
  • How much damage there is

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Send photos for a quote

We price nearly every job from pictures. This is what we need:

  • One sharp close-up of the damage
  • Details of any past repairs
  • Daylight if possible, and no flash reflection
  • Any details about the material

For a price in Bassett, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Questions from Bassett

What happens once I’ve sent pictures?

You get a fixed quote and available dates. If we need another angle, we’ll ask.

Is a repair better than a new one?

Usually, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.

Can tenants book a repair?

Yes. Ask your landlord first, and we can send them the quote if that helps.

How soon can you come?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

Is there a call-out fee?

We do not add a call-out fee. Your fixed quote includes everything.

What do you need from me?

Send photos through the quote form or call 0345 017 0787, and we’ll take it from there.

Do I have to be there?

Someone needs to let us in and show us the job. You do not need to watch us work.

Do you cover the whole of Southampton?

All of Southampton, and the rest of the UK. There is no extra charge for travel.

Should you replace it?

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.

Why book with us

  • Nothing taken out or refitted
  • Every repair guaranteed for a year
  • Dust sheets down, tidy finish
  • No extra charge for your area

Read our prices page.

DIY kit or professional repair?

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.

Signs you need toilet chip repair in Bassett

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

These are the problems we are asked about most:

  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Chips on the cistern lid

What to look for in a quote

  • How changes to the job are handled
  • How the colour is matched
  • Is the price fixed, and does it include VAT?
  • How long it needs to cure

10 questions to ask before booking

Landlord and trade work in Bassett

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

We are used to working with agents and managing companies. Send the address, photos and access details and we’ll handle the rest.

What a repair cannot fix

In fairness, some problems need a different fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we will say what we think.

What we work on

  • Vitreous china
  • Toilet pans
  • Porcelain
  • Cisterns & lids
  • Pedestals
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