Newport · Wales
Toilet & ceramic chip repair in Bettws, Newport
Damaged toilet in Bettws? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items

Should you replace it?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. You’ll see the full price before you book, with nothing added on the day.
Why book with us
- We will tell you if it’s not worth repairing
- Dust sheets down, tidy finish
- CHAS, Constructionline and SafeContractor accredited
- No need to remove anything
See our prices page.
Toilet chip repair in Bettws without replacing anything
Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Common call-outs are for damage from dropped items and chips on the pan or rim, in vitreous china, pedestals and cisterns & lids.
A one-year guarantee comes as standard, so you’re covered after the visit. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Location
- Bettws (NP20, NP10, NP44)
- County
- Newport
- Guarantee
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Landlord and trade work in Bettws
Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.
When a repair isn’t the answer
We will not take on work that won’t last, so here’s what a repair can’t put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
- Vitreous china
FAQs for Bettws
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Are there extra charges for Bettws?
Travel is included in the price, with the same prices everywhere we work.
Is there a guarantee?
Every repair comes with a one-year guarantee. We’ll explain what it covers when we quote.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before and we will plan for it.
Do you cover Bettws?
Yes. We cover the whole UK and travel to Bettws and the rest of Newport. Send photos and we will quote, or call 0345 017 0787.
What information do you need?
Use the quote form or ring 0345 017 0787, and we’ll take it from there.
Can you price it without visiting?
Nearly always. If photos don’t show enough, we will ask for another angle.
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Do you need toilet chip repair in Bettws?
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
The most common problems we are called about are:
- Chips on the pan or rim
- Damage from dropped items
- Pieces knocked off during fitting
- Marks on the outside of the pan
Comparing quotes
- Whether they match the colour on site
- Whether there are any call-out or travel charges
- What the guarantee covers, and for how long
- How to look after the finish
DIY kit or professional repair?
If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
What we do, step by step
There’s not much you need to do on the day. Let us in and show us the room, and we will take it from there. Most visits take one to two hours.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Let us know about parking or access
- Let us know if it has been repaired before
- Mention if the room is upstairs or in a flat
How to get a price
We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
Advice
Also in Bettws
What affects the price in Bettws
Repairs from £95. We charge the same across the UK, including Bettws. What changes the price is:
- How hard the colour is to match
- The size and number of damaged areas
- The type of damage
- Any earlier repairs that need removing first
A repair usually costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.
Quotes from your pictures
We price nearly every job from pictures. This is what we need:
- A wider photo showing the whole toilet
- Your postcode, so we can check dates
- A coin beside the damage so we can judge size
- Good light, ideally daylight, without flash glare
Upload pictures of the damage and one of the entire item, with your NP20 postcode, and we’ll reply with a fixed quote.
Bettws and nearby
Bettws is about 2 miles north-west of Newport, in Newport. From the centre of Bettws to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. We work in all 69 towns and villages in Newport. Our nearest city page is Birmingham, about 77 miles away.
We work across the NP20, NP10 and NP44 postcode area. Whether you live on Exe Road, Tone Road and Dart Road or a nearby road, we can come to you. Nearby, we also work in Malpas (1 mile east), Croesymwyalch (1 mile north-east), Hollybush (2 miles north), Ty Coch (2 miles north) and Coed Eva (2 miles north). Further out, we also cover Maindee (3 miles south-east), Summer Hill (3 miles south-east), Pillgwenlly (3 miles south-east), Beechwood (3 miles south-east), Somerton (3 miles south-east) and Caerleon (3 miles east).
Landmarks near Bettws
In Bettws, that means homes near Monnow Primary School, Newport High School and The Nightingale pub and the streets around them. Other local landmarks include St David's Church (within half a mile south) and Rougemont School (1.1 miles north-east). The closest station to Bettws is Newport (South Wales) station, roughly 1.8 miles south-east of the centre. Well-known places in the area include Friars Walk (2.2 miles south-east) and Caerleon Roman Fortress and Baths (3.1 miles east). For a walk, there is Somerton and Brynglas.
About our accreditations · Every repair comes with a one-year guarantee.

