Newport · Wales
Toilet & ceramic chip repair in Croesymwyalch, Newport
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Croesymwyalch. Send photos for a free, fixed quote.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid

What we’re called out for in Croesymwyalch
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Most people get in touch when they notice something like this:
- Chips on the cistern lid
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
Questions to ask before you book
- How long it needs to cure
- Whether the colour is mixed to match
- Is the price fixed, and does it include VAT?
- Who will actually do the work
Toilet chip repair at your home in Croesymwyalch
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Typical jobs include pieces knocked off during fitting and damage from dropped items, on vitreous china, toilet pans and pedestals.
We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and clean the outside of the pan gently.

- Area
- Croesymwyalch (NP20, NP44)
- County
- Newport
- Cover
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Should you replace it?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before you book.
Why us?
- We will tell you if it’s not worth repairing
- Everything repaired in place
- We come to you, anywhere in the UK
- CHAS, Constructionline and SafeContractor accredited
Read our pricing.
How the visit works
Visits start with a quick look at the job together, so you know exactly what we’re doing. Then the area is sheeted and masked and we start. Allow an hour or two, and we will tell you if anything changes.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
Preparing for the visit
- Let us know which floor the room is on
- Mention any parking restrictions or tricky access
- Keep pets and children out of the room while we work
Getting a price
Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and you will get a fixed price back. Quotes are free and you are under no obligation.
Related advice
Croesymwyalch and nearby
Croesymwyalch is about 2 miles north of Shaftesbury, in Newport. We agree a date that works for you, and we’ll give you an arrival time in advance, so there’s no waiting around. Croesymwyalch is one of 69 towns and villages in Newport where we work. We work right across the region, from Croesymwyalch to Birmingham (75 miles away).
Postcode districts we cover here: NP20 and NP44. You’ll find streets such as Ty Coch Lane, Harding Avenue and Montgomery Road, and we cover them all. We also travel to Malpas (1 mile south), Oakfield (1 mile north), Ty Coch (1 mile north-west), Bettws (1 mile south-west) and Two Locks (1 mile north-west). We also work in nearby towns such as Newport (3 miles south), Victoria (3 miles south-east), Stow Hill (3 miles south), Maindee (3 miles south-east), Summer Hill (3 miles south-east) and Pillgwenlly (3 miles south).
Near you in Croesymwyalch
Around Croesymwyalch, we work in homes near Boating Lake Park, St Michael's Church and Llantarnam School, among other places. Also close by are Three Blackbirds Inn (under half a mile north), Rougemont School (under half a mile south-west) and Malpas Park Primary School (0.5 miles south). For rail, the closest station is Cwmbran station, roughly 2.3 miles north of the centre. A little further out are St Joseph's Hospital (0.5 miles south) and Red Castle (0.8 miles north-west). Not far away are Brynglas and Somerton.
What affects the price in Croesymwyalch
Repairs from £95. We price every job individually, from your photos. What matters most is:
- The material
- How much damage there is
- The colour and finish to match
- How many items we do on one visit
There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
A couple of clear pictures is all it takes. Try to include:
- Daylight if possible, and no flash reflection
- One sharp close-up of the damage
- Whether it’s been repaired or coated before
- A wider photo showing the entire toilet
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
Work for landlords and builders
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Croesymwyalch: your questions answered
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
What if the damage is worse than the photos show?
Your quote covers the damage in the photos. If there’s more, we’ll tell you before starting.
Is it OK to have pets in the house?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
Is there a call-out fee?
There’s no separate call-out charge. Your fixed quote includes everything.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
Can tenants book a repair?
Of course. Check with your landlord; we can send the quote to them too.
Can you repair something that is been repaired before?
Yes, regularly. It can add a little time, which we include in the quote.
More services for Croesymwyalch
Can I fix it myself?
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
When a repair isn’t the answer
In fairness, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before booking.
Materials we repair
- Toilet pans
- Cisterns & lids
- Pedestals
- Porcelain
- Vitreous china
About our accreditations · Every repair comes with a one-year guarantee.

