Newport · Wales
Toilet & ceramic chip repair in Malpas, Newport
Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Malpas. Free, fixed quotes from your pictures.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim
Prices and what affects them
Prices start from £95. We charge the same across the UK, including Malpas. What changes the price is:
- Whether old repairs or coatings need taking off
- How much damage there is
- Whether we combine several jobs
- Whether it’s a chip, crack, burn or wear
There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- What it’s made of, if you know
- Daylight if possible, and no flash reflection
- A clear, close picture of the problem area
- Details of any past repairs
Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and you will get a fixed price back. Quotes are free and you’re under no obligation.
Toilet chip repair in Malpas without replacing anything
A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Whether it’s chips on the cistern lid and pieces knocked off during fitting, we can usually put it right, whatever the material.
We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items and clean the outside of the pan gently.
- Where
- Malpas (NP20, NP18)
- County
- Newport
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
What we do, step by step
We work cleanly and quietly. Protection goes down first, then the job itself takes one to two hours. Before we leave, we explain the curing time and the aftercare.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
How to prepare
- Point us to the nearest place to park
- Clear toiletries, mats and anything else from around the area
- Plan for the room to be out of bounds to pets and children
How to get a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
Read more
Work for landlords and builders
For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.
We are used to working with agents and managing companies. Send the address, pictures and access details.
Covering Malpas
Malpas is about 2 miles north of Newport, in Newport. Our technicians come to clients in Malpas and nearby villages, so you do not need to take anything anywhere. We cover all 69 towns and villages in Newport. Our nearest city page is Birmingham, about 76 miles away.
All of NP20 and NP18 is within our area. Whether you live on Moxon Road, Bettws Lane and Malpas Road or a nearby road, a technician can come to you. Malpas sits on or near the A4051, so getting to you is simple. Other places close to Malpas include Croesymwyalch (1 mile north), Bettws (1 mile west), Oakfield (2 miles north), Ty Coch (2 miles north-west) and Hollybush (2 miles north-west). We also work in nearby towns such as Somerton (3 miles south-east), Liswerry (3 miles south-east), Bishpool (3 miles south-east), Ringland (3 miles east), Alway (3 miles south-east) and Treberth (3 miles south-east).
Around Malpas
Around Malpas, we work in homes near Newport High School, Malpas Church In Wales Primary School and Parish Church of St. Mary, among other places. You’ll also find Three Horseshoes pub (under half a mile south-east) and Rougemont School (0.8 miles north-west). Malpas’s nearest station is Newport (South Wales) station, about 1.6 miles south of the centre. Well-known places in the area include St Joseph's Hospital (less than half a mile north) and Friars Walk (1.9 miles south). Not far away are Brynglas and Somerton.
Repair or replace in Malpas?
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so you know the cost before you book.
Why choose Surface Doctor in Malpas
- Every repair guaranteed for a year
- Straight answers about what a repair can do
- Fixed prices from your photos
- Colour-matched on site
Take a look at our prices page.
What we are called out for in Malpas
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
If you can see any of these, send us a photo:
- Chips on the pan or rim
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
Questions to ask before booking
- How long it needs to cure
- How changes to the job are handled
- Who will actually do the work
- Aftercare advice
DIY repairs versus a professional job
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.
Your questions about toilet chip repair in Malpas
Can you price it without visiting?
Usually, yes. Clear photos let us give you a fixed quote without visiting.
Will the price change on the day?
The price is fixed for what the pictures show. If there’s more, we will tell you before starting.
Do you charge for travel?
We don’t add a call-out fee. Your fixed price includes everything.
Is the work guaranteed?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
Do you work for landlords and businesses?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
Do you work in Malpas?
We do. Technicians travel to Malpas from across the region, with no extra charge for travel.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before and we will plan for it.
What we cannot put right
To be straight with you, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we’ll give you a straight answer.
Materials we work on in Malpas
- Vitreous china
- Toilet pans
- Porcelain
- Pedestals
- Cisterns & lids
More services for Malpas
About our accreditations · Every repair comes with a one-year guarantee.
