Newport · Wales

Toilet & ceramic chip repair in Broadstreet Common, Newport

Damaged toilet in Broadstreet Common? We put it right where it is, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Broadstreet Common

How we handle toilet chip repair in Broadstreet Common

Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. If you are dealing with chips on the pan or rim and marks on the outside of the pan, we can help, on toilet pans, cisterns & lids and pedestals alike.

You are covered after we leave: each job carries a one-year guarantee, and we explain what it covers before you book. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin shown before and after repair
Location
Broadstreet Common (NP18)
Area hub
Newport
Guarantee
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Do you need toilet chip repair in Broadstreet Common?

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Send us a picture if you notice any of these:

  • Damage from dropped items
  • Chips on the pan or rim
  • Chips on the cistern lid
  • Pieces knocked off during fitting

What your quote should include

  • How your room will be protected
  • How changes to the job are handled
  • How the colour is matched
  • Whether there are any call-out or travel charges

Our hiring checklist

Prices and what affects them

Prices start from £95. We give every job a fixed price from photos. These are the things that affect it:

  • What the surface is made of
  • The colour and finish to match
  • The type of damage
  • How many items we do on one visit

A repair is priced on what needs doing, not your postcode. You will see the full price before booking.

Send pictures for a quote

Good pictures mean an accurate price. Here’s what helps:

  • Where you are, by postcode
  • One sharp close-up of the damage
  • Any earlier repairs or coatings
  • Daylight if possible, and no flash reflection

Most customers in Broadstreet Common get their price from photos. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Broadstreet Common and nearby

Broadstreet Common is about 3 miles south-east of Newport, in Newport. We visit homes and businesses in Broadstreet Common, so nothing has to leave your home. Our repair technicians cover 69 places in Newport. We work right across the region, from Broadstreet Common to Birmingham (about 77 miles away).

We work across the NP18 postcode area. If you are just outside Broadstreet Common, we cover Pye Corner (1 mile west), Glan Llyn (1 mile north-east), Nash (1 mile south-west), Goldcliff (1 mile south) and Saltmarsh (1 mile south). We also work in nearby towns such as Newport (3 miles north-west), Victoria (3 miles north-west), Stow Hill (3 miles north-west), Maindee (3 miles north-west), Gold Tops (4 miles north-west) and Summer Hill (3 miles north-west).

Landmarks near Broadstreet Common

In Broadstreet Common, that means homes near Llanwern Bull pub, Lliswery High School and Newport Wetlands and the streets around them. The nearest railway station is Newport (South Wales) station, roughly 3.7 miles north-west. Well-known places in the area include Caerleon Roman Fortress and Baths (3.6 miles north) and Trefesgob Castle (2.8 miles north-east). For a walk, there’s The Circles and Magor Marsh.

Map of Broadstreet Common © OpenStreetMap contributors

What we do, step by step

We turn up at the time we agreed with you, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. The work itself takes one to two hours, and the room is left clean and tidy.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. The glaze is colour matched and finished.
  5. Finally we polish it into the surrounding glaze.

Preparing for the visit

  • Have a window or extractor fan available
  • Clear toiletries, mats and anything else from around the area
  • Keep a parking space free if you can

Getting a price

You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.

Send photos for a quote

Related advice

When a repair is not the answer

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before you book.

What we work on

  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Pedestals
  • Vitreous china

Work for landlords and builders

For anyone letting property in or around Broadstreet Common, we’ll quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

Repairing versus replacing in Broadstreet Common

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Broadstreet Common. The job itself decides the price: how much damage, what it’s made of and how many items.

What you get with us

  • Fixed prices from your photos
  • Nothing taken out or refitted
  • Straight answers about what a repair can do
  • CHAS and Constructionline accredited

Take a look at our prices page.

Broadstreet Common questions

Do you work in Broadstreet Common?

Yes. We work across the UK and come to Broadstreet Common and the rest of Newport. Send pictures and we’ll quote, or call 0345 017 0787.

Do you charge for travel?

We do not add a call-out fee. Your fixed price includes everything.

Can you repair a chipped toilet?

Yes. We repair chips on pans, rims, cisterns and lids.

What if the damage is worse than the pictures show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

It’s been repaired before. Can you still fix it?

Yes, regularly. Removing the old work can add time, and that is in the quote.

What happens once I’ve sent photos?

You get a fixed quote and available dates. If we need another angle, we will ask.

Can pets and children be at home?

Please keep children and pets out of the room during the visit. The rest of the house is unaffected.

Can you quote from photos?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

Can I fix it myself?

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.