Monmouthshire · Wales
Toilet Chip Repair for Caer-went homes
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Caer-went and across Monmouthshire. Free, fixed quotes from your photos.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan

Toilet chip repair at your home in Caer-went
Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. Our repair technicians work on porcelain, pedestals and cisterns & lids, and common reasons people get in touch are damage from dropped items and chips on the cistern lid.
Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before you book. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Caer-went (NP26)
- County
- Monmouthshire
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026

Caer-went and the surrounding area
Caer-went (Welsh: Caerwent) is about 4 miles south-west of Chepstow, in Monmouthshire. From the centre of Caer-went to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Caer-went is one of 115 towns and villages in Monmouthshire we cover. Our jobs stretch from Caer-went to Birmingham (about 70 miles away).
We work across NP26 and the streets around it. From Dinham Road, Lawrence Crescent and Kilpale Close or a nearby road, a technician can come to you. Other places close to Caer-went include Crick (1 mile east), Llanvair-Discoed (2 miles north-west), Shirenewton (2 miles north), Hayes Gate (2 miles east) and Mynydd-bach (2 miles north). Further out, we also cover Chepstow (4 miles north-east), Monmouth (14 miles north), Bulwark (4 miles east), Overmonnow (14 miles north), Gwndy (3 miles south-west) and Magor (4 miles south-west).
Landmarks near Caer-went
Around Caer-went, we work in homes near Coach & Horses pub, Caldicot Comprehensive School and Church of St Stephen and St Tathan (Tatheus), among other places. Caer-went’s nearest station is Caldicot station, roughly 1.9 miles south of the centre. A little further out are St Lawrence Hospital (3.7 miles north-east) and Caerwent Motte (within half a mile south-west). For a walk, there’s Highmoor Hill and Magor Marsh.
Your questions about toilet chip repair in Caer-went
Can I add another job to the visit?
Yes. Doing several items on one visit generally costs less than separate visits. Include pictures of each item.
What happens after I send pictures?
We look at the photos and reply with a fixed quote and some dates. If we need another angle, we’ll ask.
Is it OK to have pets in the house?
Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.
Will the price change on the day?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
Is it messy?
Dust sheets and masking go down before we start, and we clean up when we have finished.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Is there a call-out fee?
No. Our quotes include travel, and we charge the same wherever you are.
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Monmouthshire.
Honest limits
In fairness, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think before booking.
Surfaces we repair
- Cisterns & lids
- Pedestals
- Vitreous china
- Porcelain
- Toilet pans
Prices and what affects them
Prices start from £95. Quotes are free and the price is fixed. What we look at:
- Doing more than one item at once
- Whether old repairs or coatings need taking off
- How many areas need work
- Access to the area
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
Getting a price from pictures
Before you send pictures, these tips help us give you a firm price:
- Any details about the material
- One picture of the entire toilet
- One sharp close-up of the damage
- Something in shot to show the size
We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
Work for landlords and builders
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Places near Caer-went
Also in Caer-went
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
The process
Once we’re through the door, we keep the work contained to the one room. We mask off everything nearby, the job takes an hour or two, and we finish by cleaning up and talking you through the result.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Let us know if it has been repaired before
- Let us know which floor the room is on
- Keep children and pets away from the room on the day
Ask for a price
Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, include your postcode and send them to us. You’ll get a fixed price, not an estimate.
Read more
What we’re called out for in Caer-went
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
If you can see any of these, send us a photo:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
Before you book anyone
- What prep work is covered
- What happens if the damage is worse than the photos show
- Aftercare advice
- Whether they match the colour on site
Repair or replace in Caer-went?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why us?
- CHAS and Constructionline accredited
- One-year guarantee on every repair
- No extra charge for your area
- Colours mixed by hand to suit your surface
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.

