Monmouthshire · Wales
Toilet & ceramic chip repair in Monmouth, Monmouthshire
Chip and break repairs to toilets, cisterns and other ceramics in Monmouth, carried out at your home and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid
Questions from Monmouth
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Just make sure the landlord agrees.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What areas do you cover?
All of Monmouthshire, and the rest of the UK. Travel is included in the price.
What if the damage is worse than the pictures show?
If we find something the photos didn’t show, we explain it first. The price only changes if you agree.
Do you come to Monmouth?
Yes. We work across the UK and come to Monmouth and the rest of Monmouthshire. Send us pictures for a fixed quote, or call 0345 017 0787.
What happens after I send pictures?
We come back with a fixed price, plus dates. There’s no obligation to book.
Can pets and children be at home?
We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.
Toilet chip repair at your home in Monmouth
Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. Whether it’s marks on the outside of the pan and chips on the pan or rim, we can help, on porcelain, toilet pans and vitreous china alike.
Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Monmouth (NP25)
- Area hub
- Monmouthshire
- Cover
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Prices and what affects them
Prices start from £95. We price every job individually. The main factors are:
- How much damage there is
- Doing more than one item at once
- What kind of damage it is
- Any earlier repairs that need removing first
A repair generally costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.
How to get a fixed quote
Before you send photos, a few simple things make all the difference:
- Natural light rather than flash
- A coin beside the damage so we can judge size
- The material, if you know it
- Your postcode, so we can check dates
There’s no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.
When to call us in Monmouth
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Most people get in touch when they notice something like this:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
- Chips on the cistern lid
Questions to ask before you book
- How long the guarantee is and what it covers
- A fixed price, and whether VAT is included
- What prep work is covered
- Whether they match the colour on site
Also in Monmouth
The process
Here’s how a visit usually runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Allow one to two hours from start to finish. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
How to prepare
- Let us know if it has been repaired before
- Clear the area around the damage
- Point us to the nearest place to park
Ask for a price
Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you’re under no obligation.
Related advice
Repair or replace: which is better?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why choose Surface Doctor in Monmouth
- No need to remove anything
- Most jobs done in one visit
- Same prices wherever you are
- Honest advice, even when it means no job
Read our prices page.
Where we work around Monmouth
Monmouth (Welsh: Trefynwy) is about 16 miles north-east of Pontypool, in Monmouthshire. Jobs in Monmouth are booked in like any other job: a fixed quote from your pictures, and a technician at your door on the day. Monmouth is one of 115 places in Monmouthshire we cover. We work right across the region, from Monmouth to Birmingham (about 57 miles away).
Postcode districts we cover here: NP25. From Agincourt Square, Monnow Keep and Nailer's Lane or a nearby road, we can come to you. With the A40 and A466 close by, Monmouth is simple for us to get to. Nearby, we also work in Overmonnow (1 mile south-west), May Hill (1 mile east), Wyesham (1 mile east), Osbaston (1 mile north) and Manson (1 mile north). We also work in nearby towns such as Chepstow (12 miles south), Abergavenny (13 miles west), Cil-y-coed (15 miles south), Pen-y-pound (13 miles west), Bulwark (13 miles south) and Cantref (13 miles west). As one of the bigger places in Monmouthshire, Monmouth sees plenty of our work.
Landmarks near Monmouth
In Monmouth, that means homes near Haberdashers' Monmouth School, Monmouth Comprehensive School and The Vine Tree pub, among other places. Also close by are Overmonnow C.P. School (under half a mile west), St Thomas's Church (within half a mile south) and Vauxhall Fields (less than half a mile north-west). Well-known places in the area include Monmouth Castle (under half a mile north-east) and Kirbee Rural Crafts Museum (3.9 miles north-east). The countryside around Monmouth includes Prisk Wood and St Dial's Hill.
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
When a repair is not the answer
A repair isn’t always the answer, and we will tell you before we start. Repairs won’t solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think before booking.
What we work on
- Vitreous china
- Toilet pans
- Porcelain
- Pedestals
- Cisterns & lids
Landlord and trade work in Monmouth
Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
About our accreditations · Every repair comes with a one-year guarantee.
