Poole · England

Toilet & ceramic chip repair in Canford Cliffs, Poole

Chip and break repairs to toilets, cisterns and other ceramics at your home in Canford Cliffs, with a one-year guarantee on every repair.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Canford Cliffs

What affects the price in Canford Cliffs

Repairs from £95. There’s no area surcharge for Canford Cliffs. What changes the price is:

  • How much damage there is
  • What kind of damage it is
  • How many items we do on one visit
  • How hard the colour is to match

Set against the cost of replacement, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Send pictures for a quote

Most quotes are done from pictures alone. To make it quick:

  • A wider photo showing the whole toilet
  • What it’s made of, if you know
  • Good light, ideally daylight, without flash glare
  • The postcode, so we can plan the visit

Email us photos of the damage and one of the whole item, with your BH13 postcode, and we will come back with a fixed quote.

Toilet chip repair in Canford Cliffs, done in place

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll say so if we find one. We regularly repair toilet pans, vitreous china and cisterns & lids, and people most frequently call us about chips on the pan or rim and marks on the outside of the pan.

Every repair is covered by our one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin repaired, before and after
Where
Canford Cliffs (BH13, BH14)
Area hub
Poole
Guarantee
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Landlords, agents and businesses in Canford Cliffs

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Covering Canford Cliffs

Canford Cliffs is about 3 miles south-east of Poole, in Poole. Across the BH13 area, we carry out the work at your property. Canford Cliffs is one of 18 towns and villages in Poole where we work.

All of BH13 and BH14 is covered, from the main roads to the quietest streets. Jobs here include addresses on Shore Road, Haven Road and Nairn Road. Other places close to Canford Cliffs include Parkstone (1 mile north-west), Branksome Park (1 mile north-east), Whitecliff (2 miles north-west), Penn Hill (2 miles north) and Branksome (2 miles north). Within a short drive, we also cover Poole (3 miles north-west), Rossmore (3 miles north), Alder Hills (3 miles north), Alderney (3 miles north), Oakdale (3 miles north-west) and Sterte (3 miles north-west).

Near you in Canford Cliffs

We visit homes around Church of the Transfiguration, Alexandra Park and Uplands School, among other places. The nearest railway station is Parkstone (Dorset) station, roughly 1.8 miles north-west. Other landmarks nearby include Brownsea Castle (1.5 miles south-west) and St Ann's Hospital (less than half a mile east). Green spaces nearby include Dean Hill and Ham Common (LNR).

  • Other local spots include Bournemouth (2.3 miles north-east)
Map of Canford Cliffs © OpenStreetMap contributors

When a repair is not the answer

Not everything can be repaired, and we’ll tell you before we start. We cannot fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we will give you a straight answer before booking.

Surfaces we repair

  • Toilet pans
  • Porcelain
  • Vitreous china
  • Pedestals
  • Cisterns & lids

The process

On the day itself, there is little for you to do. Show us the job, point us to the room, and we will take it from there. The job generally runs to one to two hours, including clearing up.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Ensure the area is dry
  • Clear toiletries, mats and anything else from around the area
  • Tell us about parking, stairs or access

Get a quote

To get a price, send a couple of pictures using our quote form or call us. We’ll say straight away whether it can be repaired.

Get a fixed price

Read more

Common questions in Canford Cliffs

Is there any odour?

It depends on the job, but often a little. Open windows and an extractor fan help, and it soon fades.

Do you come to Canford Cliffs?

Yes. We cover the entire UK and come to Canford Cliffs. Send pictures and we will quote, or call 0345 017 0787.

Can you fix a cracked toilet that leaks?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

Can you do more than one item on the same visit?

Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we will quote them together.

Are there extra charges for Canford Cliffs?

No. Our quotes include travel, and we charge the same wherever you are.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we are working in. We’ll let you know when it’s safe to use again.

Is it worth repairing rather than replacing?

Normally, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.

What happens next?

We review the photos and send a fixed quote with dates.

Should I try a DIY kit first?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

When to call us in Canford Cliffs

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.

The most common problems we’re called about are:

  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Chips on the cistern lid

What your quote should include

  • Whether the price is fixed and includes VAT
  • How your room will be protected
  • If travel is included in the price
  • How long it needs to cure

How to compare quotes

Repair or replace: which is better?

Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

What you get with us

  • We leave the room as we found it
  • Accredited with CHAS, Constructionline and SafeContractor
  • No need to remove anything
  • Colour mixed on the day to match

Read our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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