Poole · England

Toilet & ceramic chip repair in Oakdale, Poole

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Oakdale and across Poole. Free, fixed quotes from your photos.

  • Repairs from £95
  • Damage from dropped items
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Oakdale?

How it works

Here’s how a visit typically runs: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Plan for an hour or two. Before we go, we will explain when it can be used and how to care for it.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Make sure the area is dry
  • Open a window if you can
  • Move bottles, mats and clutter away from the area

Get a quote

Email us photos of the damage and one of the entire item, with your BH15 postcode, and we’ll reply with a fixed quote.

Get a fixed quote

Related advice

Toilet chip repair at your home in Oakdale

Leaking cracks need the toilet replacing, and we’ll say so if we find one. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. If you’re dealing with chips on the pan or rim and damage from dropped items, we can help, on cisterns & lids, toilet pans and porcelain alike.

All of our repairs are guaranteed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Location
Oakdale (BH15, BH17, BH14)
Region
Poole
Cover
A year, on every repair
Quote
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Covering Oakdale

Oakdale is about 1 mile west of Poole, in Poole. We agree a date that works for you, and we’ll give you an arrival time in advance, so you are not left waiting in all day. Oakdale is one of 18 places in Poole we cover.

Our technicians cover all of BH15, BH17 and BH14. That includes homes on Hiley Road, Pound Lane and Tatnam Road. We also travel to Stanley Green (1 mile north-west), Sterte (1 mile south-west), Longfleet (1 mile south-east), Poole (1 mile east) and Waterloo (1 mile north-west). Larger places within reach include Alder Hills (3 miles east), Branksome (3 miles east), Branksome Park (3 miles east), Talbot Woods (3 miles east) and Canford Cliffs (3 miles south-east).

Around Oakdale

Around Oakdale, we work in homes near Poole Park, Stanley Green Infant Academy and Poole High School and the streets around them. Oakdale’s nearest station is Poole station, roughly 1 mile south of the centre. A little further out are Dolphin Shopping Centre (1 mile south) and Poole Hospital (0.8 miles south). Green spaces nearby include Beacon Hill and Ham Common (LNR).

  • Parks and local facilities nearby include Poole (1.1 miles south)
Map of Oakdale © OpenStreetMap contributors

DIY repairs versus a professional job

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

Why repair rather than replace?

A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. We do not add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • One-year guarantee on every repair
  • Everything repaired in place
  • Colour mixed on the day to match
  • We leave the room as we found it

Take a look at our pricing.

Common problems we fix in Oakdale

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Clients generally contact us about:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the cistern lid

What your quote should include

  • Whether there are any call-out or travel charges
  • Whether a trained technician does the job
  • How your room will be protected
  • How long it needs to cure

Choosing a repair company

When we’d advise against a repair

A repair isn’t always the answer, and we would rather say so up front. We can’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we will say what we think.

What we work on

  • Toilet pans
  • Cisterns & lids
  • Vitreous china
  • Pedestals
  • Porcelain

What affects the price in Oakdale

Repairs from £95. You won’t pay by the hour. The price depends on:

  • How hard the colour is to match
  • What the surface is made of
  • The size and number of damaged areas
  • What kind of damage it is

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Quotes from your pictures

Phone pictures are fine. Ensure they show:

  • Where you are, by postcode
  • One sharp close-up of the damage
  • A wider photo showing the entire toilet
  • What it’s made of, if you know

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Oakdale: your questions answered

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we will take it from there.

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Do you charge for travel?

There is no separate call-out charge. The fixed price covers the visit and the work.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.