Surrey · England

Toilet Chip Repair for Caterham homes

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Caterham and across Surrey. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Caterham

How it works

Once we are through the door, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes an hour or two, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

How to prepare

  • Mention if the room is upstairs or in a flat
  • Tell us about parking, stairs or access
  • Clear toiletries, mats and anything else from around the area

How to get a price

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.

Get a free quote

Related advice

Toilet chip repair in Caterham without replacing anything

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. If you are dealing with pieces knocked off during fitting and chips on the pan or rim, we can generally put it right, on porcelain, toilet pans and cisterns & lids alike.

You’re covered for a year from the day of the repair. Just call us if there is a problem and we will come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Caterham (CR3)
County
Surrey
Warranty
A year, on every repair
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged ceramic basin restored

Caterham: your questions answered

Is it safe with children and pets around?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Do the materials smell?

It depends on the job, but often a little. Ventilation keeps it to a minimum.

Is the work guaranteed?

Every repair comes with our one-year guarantee. We will explain what it covers when we quote.

Can landlords book you?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

Which areas do you work in?

Everywhere in the UK, Caterham included. There is no extra charge for travel.

How soon can you come?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

Do I have to be there?

Someone needs to let us in and show us the job. You don’t need to watch us work.

Can I add another job to the visit?

Yes. Doing several items on one visit normally costs less than separate visits. Send pictures of everything you’d like done.

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

When a repair isn’t the answer

It helps to know what we cannot do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we’ll say what we think.

Materials we work on in Caterham

  • Pedestals
  • Vitreous china
  • Porcelain
  • Toilet pans
  • Cisterns & lids

For landlords and businesses

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.

If you manage property in Caterham, we’ll quote for several properties at once. Send photos for each one and we’ll come back with a combined price.

Prices and what affects them

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • How hard the colour is to match
  • Any earlier repairs that need removing first
  • What kind of damage it is
  • The material

A repair usually costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.

How to get a fixed quote

Two or three clear photos are generally enough. Try to include:

  • The postcode, so we can plan the visit
  • Daylight if possible, and no flash reflection
  • One picture of the entire toilet
  • A coin or ruler next to the damage for scale

Send us a photo of the damage and one of the whole item, with your CR3 postcode, and we’ll reply with a fixed quote.

What we’re called out for in Caterham

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

The things clients typically mention when they call are:

  • Marks on the outside of the pan
  • Damage from dropped items
  • Pieces knocked off during fitting
  • Chips on the pan or rim

What your quote should include

  • What happens if the damage is worse than the pictures show
  • If travel is included in the price
  • How your room will be protected
  • What the guarantee covers, and for how long

How to compare quotes

Repair or replace: which is better?

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Why us?

  • One visit for most repairs
  • Everything repaired in place
  • Fixed prices from your pictures
  • Colours mixed by hand to suit your surface

See our prices page.

Where we work around Caterham

Caterham is about 11 miles south-west of Orpington, in Surrey. Customers in Caterham get the same service as everywhere else we cover: a fixed quote from your pictures, then a visit to do the work. We work in all 395 towns and villages across Surrey. Our nearest city page is London, about 15 miles away.

Our visits in CR3 work the same way as everywhere else we cover. Streets in the area include High Street, London Road and Park Road, and we cover them all. Caterham is on the B2030 and B2031, which makes it straightforward to reach. We also travel to Woldingham Garden Village (2 miles east), Tyler's Green (2 miles south-east), Woldingham (3 miles east), Godstone (3 miles south) and Church Town (3 miles south-east). Within a short drive, we also cover Epsom (8 miles north-west), Horley (8 miles south-west), Redhill (5 miles south-west), Ewell (8 miles north-west), Reigate (6 miles south-west) and Walton-on-Thames (15 miles north-west).

Around Caterham

Our customers here include homes close to The King And Queen Public House, de Stafford School and Sunnydown School and the streets around them. You’ll also find Dollypers Hill (1.9 miles north-west), Hillcroft Primary School (under half a mile south-east) and Sacred Heart Church (less than half a mile east). The nearest railway station is Caterham station, roughly 0.7 miles south-east of the centre. Nearby you will also find Bletchingley Castle (3.4 miles south) and East Surrey Museum (0.6 miles south-east). Green spaces nearby include South London Downs National Nature Reserve and Mercers Lake.

Map of Caterham © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.