Newport · Wales
Toilet & ceramic chip repair in Christchurch, Newport
Our repair technicians come to Christchurch for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items

When a repair is not the answer
Before booking, it’s worth knowing the limits too:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think.
Surfaces we repair
- Cisterns & lids
- Pedestals
- Toilet pans
- Porcelain
- Vitreous china
Toilet chip repair in Christchurch, done in place
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. Our repair technicians work on vitreous china, toilet pans and cisterns & lids, and the jobs we see most are chips on the cistern lid and pieces knocked off during fitting.
Every repair is covered by our one-year guarantee, wherever you are in Newport. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Area
- Christchurch (NP19, NP18)
- County
- Newport
- Guarantee
- One year on every repair
- Quote
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Covering Christchurch
Christchurch is about 1 mile north-east of Beechwood, in Newport. We visit homes and businesses in Christchurch and the surrounding area, so nothing has to leave your home. Christchurch is one of 69 towns and villages in Newport we cover. Our nearest city page is Birmingham, about 75 miles away.
Every address in NP19 and NP18 is within our area, from the main roads to the quietest streets. Jobs here include addresses on Dale Road, Benbow Road and Catsash Road and the roads around them. Nearby, we also work in Treberth (1 mile south), Bishpool (1 mile south), Coldra (1 mile east), Lawrence Hill (1 mile south) and Ringland (1 mile south-east). Within a short drive, we also cover Stow Hill (3 miles south-west), Clytha Park (3 miles west), Stow Park (3 miles west), Rogerstone (5 miles west), Caerau Park (3 miles west) and Stelvio (3 miles west).
Local landmarks in Christchurch
Typical jobs here are in homes near Catch22 Include Wales, Greyhound Inn and Church of the Holy Trinity. Nearby too are St Gabriel's R.C. Primary School (0.6 miles south-east) and Caerleon Comprehensive School (1.1 miles north-west). Christchurch’s nearest station is Newport (South Wales) station, about 2.5 miles west. Well-known places in the area include Caerleon Castle (0.8 miles north) and Caerleon Roman Fortress and Baths (0.9 miles north-west). Open spaces near Christchurch include Somerton and The Circles.
Questions from Christchurch
Is there a call-out fee?
Travel is included in the price, and we charge the same wherever you are.
Is the work guaranteed?
All our work carries our one-year guarantee. We will explain what it covers when we quote.
Is it safe with children and pets around?
On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.
Do I have to be there?
We need someone to let us in. After that, you can carry on with your day.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Will there be a smell?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum.
When can you do it?
It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.
I’m a tenant. Can you help?
Yes. Check with your landlord; we can send the quote to them too.
What toilet chip repair costs
Prices start from £95. We don’t charge extra for travel to Christchurch. The price depends on:
- The material and finish
- What kind of damage it is
- How many areas need work
- Whether old repairs or coatings need taking off
A repair is priced on what needs doing, not your postcode. You will see the full price before you book, with no extras added later.
Send pictures for a quote
Phone photos are fine. Just ensure we can see:
- Natural light rather than flash
- The material, if you know it
- One picture of the whole toilet
- A close-up of the damage, in focus
We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Work for landlords and builders
We’re used to working with agents and managing companies. Just send pictures, the address and how to get access.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Also in Christchurch
How it works
Your technician turns up at the time we agreed with you and checks the damage against your photos first. Dust sheets and masking tape go down before any work starts. Most visits take one to two hours, and the room is left clean and tidy.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Keep pets and children out of the room while we work
- Make sure the room can be ventilated
- Let us know which floor the room is on
Get a quote
A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.
Advice
DIY repairs versus a professional job
If you are set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
Do you need toilet chip repair in Christchurch?
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Signs it’s time to call us include:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
Comparing quotes
- The length of the guarantee and what it covers
- How the colour is matched
- Whether the price covers travel
- Whether the price is fixed and includes VAT
Repair or replace: which is better?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.
Why book with us
- Free fixed quotes from pictures
- Colour-matched on site
- We come to you, anywhere in the UK
- Everything repaired in place
Read our prices page.
About our accreditations · Every repair comes with a one-year guarantee.

