Sunderland · England
Toilet Chip Repair for Concord homes
Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Concord. Free, fixed quotes from your pictures.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the pan or rim
Concord: your questions answered
Is there a call-out fee?
Travel is included in the price, with the same prices everywhere we work.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What information do you need?
Just photos, your postcode and a contact number. On the day, access to the room.
What areas do you cover?
We work UK-wide. Our prices are the same everywhere.
Can you repair something that’s been repaired before?
Most of the time. Let us know what was used before.
Is there any odour?
Expect a mild smell while we are working that clears as it cures.
How we handle toilet chip repair in Concord
Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We work on pedestals, toilet pans and cisterns & lids, and people most frequently call us about pieces knocked off during fitting and chips on the pan or rim.
Every repair comes with a one-year guarantee, wherever you are in Sunderland. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Concord (NE37, NE38)
- County
- Sunderland
- Warranty
- One year on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Towns and villages near Concord
Also in Concord
What we do, step by step
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job normally takes an hour or two. We clean up when we are done and let you know when you can use it again.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Keep a parking space free if you can
- Let the surface dry out before the visit
- Clear the area around the damage
Get a quote
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job without visiting.
Related advice
Prices and what affects them
Prices start from £95. You will know the full cost before booking. We take into account:
- How easy the damage is to reach
- The material and finish
- Whether we combine several jobs
- Any earlier repairs that need removing first
We charge the same wherever you are, with no extra for Concord. What changes the price is the job itself: the material, the amount of damage and how many items.
Send photos for a quote
We price nearly every job from pictures. This is what to send:
- One picture of the whole toilet
- Any earlier repairs or coatings
- Any details about the material
- Natural light rather than flash
Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and no obligation.
For landlords and businesses
We carry out planned and one-off repairs for housing associations and facilities teams in Sunderland and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
For anyone letting property in or around Concord, we’ll quote for several properties at once. Just send photos for each address and we will come back with a combined price.
What we can’t put right
We will always be straight with you, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
Do you need toilet chip repair in Concord?
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Most people get in touch when they notice something like this:
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
Before booking anyone
- How to look after the finish
- The length of the guarantee and what it covers
- A fixed quote, and whether VAT is included
- Whether a trained technician does the job
About Concord
Concord is about 1 mile north of Washington, in Sunderland. We travel to homes and businesses in Concord, so there is no workshop to go to. We work in all 75 towns and villages across Sunderland. Our jobs stretch from Concord to Newcastle upon Tyne (about 7 miles away).
We cover every part of NE37 and NE38 and the streets around it. Jobs here include addresses on Spout Lane, Coach Road and Manor Road and the roads around them. Main roads around Concord include the A195 and A1290, which makes travel easy. We also travel to Usworth (1 mile north-west), Albany (1 mile south-west), Washington Village (1 mile south), Blackfell (1 mile south-west) and Springwell (1 mile west). We also work in nearby towns such as Sunderland (5 miles east), Houghton-le-Spring (5 miles south), Sunniside (6 miles east), Fulwell (6 miles east), Hendon (6 miles east) and Ford (4 miles east).
Local landmarks in Concord
Our clients here include homes close to Usworth Colliery Primary School, St Michael's and All Angels Church and Washington Academy. Concord’s nearest station is Heworth station, roughly 2.9 miles north-west. Well-known places in the area include Galleries Shopping Centre (1 mile south) and Bowes Railway (1.6 miles west). Not far away are WWT Washington.
Repair or replace in Concord?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. A repair is priced on what needs doing, not your postcode. You’ll see the full price before booking.
Why us?
- Accredited with CHAS, Constructionline and SafeContractor
- A fixed quote before booking
- One price list for the entire UK
- Typically one visit, start to finish
Read our pricing.
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.
About our accreditations · Every repair comes with a one-year guarantee.
