County Durham · England
Toilet Chip Repair in Coundongate
Toilet chip repair for Coundongate, without a refit. Send us pictures for a fixed price, then we come to you.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the pan or rim
Questions from Coundongate
Does someone need to be in?
We need someone to let us in. You don’t need to watch us work.
What about a leaking crack?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Do you come to Coundongate?
Yes, we do. Repair technicians travel to Coundongate from across the region, with no extra charge for travel.
Is my repair covered?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Do you charge for travel?
There’s no separate call-out charge. The fixed price covers the visit and the work.
I’m a tenant. Can you help?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Can you redo someone else’s repair?
Generally, yes. Tell us what was done before and we’ll plan for it.
Is it worth repairing rather than replacing?
Generally, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Toilet chip repair at your home in Coundongate
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Typical jobs include chips on the pan or rim and marks on the outside of the pan, in pedestals, porcelain and toilet pans.
A one-year guarantee comes as standard, so you are covered after the visit. Take care with heavy items and clean the outside of the pan gently.
- Area
- Coundongate (DL14)
- Region
- County Durham
- Warranty
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
When to call us in Coundongate
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Keep an eye out for any of the following:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
What to look for in a quote
- Aftercare advice
- How soon you can use it again
- Whether the price is fixed and includes VAT
- How the colour is matched
Towns and villages near Coundongate
What else we do in Coundongate
How the visit works
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take one to two hours. We clean up when we are done and tell you when it’s ready to use.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Before we arrive
- Clear the area around the damage
- Keep a parking space free if you can
- Mention any earlier repairs or resurfacing
Get a quote
If you’re in Coundongate and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Read more
What toilet chip repair costs
Repairs from £95. We charge the same across the UK, including Coundongate. The price reflects:
- How easy the damage is to reach
- What kind of damage it is
- Whether we combine several jobs
- The colour and finish to match
We do not add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Quotes from your pictures
Good photos mean an accurate price. Here’s what helps:
- Where you are, by postcode
- A clear, close picture of the problem area
- Daylight if possible, and no flash reflection
- A wider photo showing the entire toilet
Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed price without visiting.
Landlords, agents and businesses in Coundongate
Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.
Housing associations and facilities teams use us for planned and reactive repairs in County Durham and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.
What a repair can’t fix
To be straight with you, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer before booking.
What we work on
- Porcelain
- Cisterns & lids
- Pedestals
- Toilet pans
- Vitreous china
About Coundongate
Coundongate is about 1 mile north-east of Bishop Auckland, in County Durham. From the centre of Coundongate to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in all 329 towns and villages across County Durham. You can also see our page for Newcastle upon Tyne, about 23 miles away.
Our technicians cover all of DL14. Jobs here include addresses on Durham Road and Hazlebank. If you are just outside Coundongate, we cover New Coundon (1 mile north-east), Auckland Park (1 mile south), Grange Hill (1 mile south-east), Coundon (1 mile east) and South Church (1 mile south-west). Further out, we also cover Durham (9 miles north), Consett (15 miles north-west), Newton Aycliffe (4 miles south-east), Spennymoor (3 miles north-east), Chester-le-Street (14 miles north) and Peterlee (14 miles north-east).
Landmarks near Coundongate
Our customers here include homes close to Auckland Castle Park, King James I Academy and Church of St James, among other places. Also close by are Prince Bishops Community Primary School (0.9 miles south) and The Miners Arms (0.8 miles east). The nearest railway station is Bishop Auckland station, roughly 1.1 miles west of the centre. Nearby you’ll also find Bishop Auckland Hospital (1.2 miles west) and Auckland Castle (0.9 miles west).
Should you replace it?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your pictures, so there are no surprises on the day.
What you get with us
- A fixed quote before booking
- We leave the room as we found it
- Every repair guaranteed for a year
- Same prices wherever you are
See our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
