County Durham · England
Tile repair in Coundongate, County Durham
Our technicians come to Coundongate for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
Tile repair in Coundongate without replacing anything
The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will say so. Common call-outs are for discontinued tiles you can’t replace and drill holes from removed fittings, in ceramic tiles, porcelain tiles and floor and wall tiles.
We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Where
- Coundongate (DL14)
- County
- County Durham
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
What we can’t put right
We will not take on work that won’t last, so these are the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we’ll tell you honestly.
What we work on
- Porcelain tiles
- Marble
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
Repairing versus replacing in Coundongate
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
What you get with us
- A year’s guarantee on all work
- Nothing taken out or refitted
- Colour-matched on site
- One price list for the whole UK
Read our pricing.
Your questions about tile repair in Coundongate
Can I get a quote without a visit?
Nearly always. We only ask to see it in person if the pictures can’t show what we need.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.
Do you cover the whole of County Durham?
We cover the entire UK, including Coundongate and the rest of County Durham. Send your postcode with your pictures and we’ll offer you dates.
Will the price change on the day?
If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.
How do I get a price for tile repair in Coundongate?
Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
Can pets and children be at home?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
How do I book?
Photos of the damage, a photo of the whole tiled area and your postcode. After that, we just agree a date.
Do you hold any accreditations?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Where we work around Coundongate
Coundongate is about 1 mile north-east of Bishop Auckland, in County Durham. We travel to homes and businesses in Coundongate and the surrounding area, so nothing has to leave your home. Coundongate is one of 329 towns and villages in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 23 miles away.
Every address in DL14 is within our area. Local streets include Durham Road and Hazlebank. We also cover the places around Coundongate: New Coundon (1 mile north-east), Auckland Park (1 mile south), Grange Hill (1 mile south-east), Coundon (1 mile east) and South Church (1 mile south-west). Further out, we also cover Durham (9 miles north), Consett (15 miles north-west), Newton Aycliffe (4 miles south-east), Spennymoor (3 miles north-east), Chester-le-Street (14 miles north) and Peterlee (14 miles north-east).
Local landmarks in Coundongate
Our customers here include homes close to Auckland Castle Park, King James I Academy and Church of St James. Other local landmarks include Prince Bishops Community Primary School (0.9 miles south) and The Miners Arms (0.8 miles east). The nearest railway station is Bishop Auckland station, roughly 1.1 miles west of the centre. Further afield, we also cover the area around Bishop Auckland Hospital (1.2 miles west) and Auckland Castle (0.9 miles west).
The process
Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.
- First the tile is cleaned and loose pieces removed.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Preparing for the visit
- Keep pets and children out of the room while we work
- Mention any earlier repairs or resurfacing
- Point us to the nearest place to park
Getting a price
Email us pictures of the damage and a wider shot of the entire item, and tell us you’re in Coundongate, and we’ll come back with a fixed quote.
Read more
How we price tile repair
Prices start from £95. We price every job individually, from your pictures. What matters most is:
- The type of damage
- Access to the area
- How much damage there is
- What the surface is made of
Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Getting a price from pictures
Most quotes are done from photos alone. To help us price it:
- A wider photo showing the entire tiled area
- A coin or ruler next to the damage for scale
- Natural light rather than flash
- Any details about the material
You don’t need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Landlord and trade work in Coundongate
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.
When to call us in Coundongate
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Common reasons people in Coundongate contact us are:
- Chips from dropped pans and tools
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Damaged tile edges
Questions to ask before booking
- Is the price fixed, and does it include VAT?
- Who turns up on the day
- What happens if the damage is worse than the photos show
- If travel is included in the price
Towns and villages near Coundongate
Other services in Coundongate
About our accreditations · Every repair comes with a one-year guarantee.
