Newcastle upon Tyne · England
Toilet & ceramic chip repair in Cradlewell, Newcastle upon Tyne
Chip and break repairs to toilets, cisterns and other ceramics at your home in Cradlewell, with a one-year guarantee on every repair.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid
Toilet chip repair at your home in Cradlewell
A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We regularly repair toilet pans, porcelain and pedestals, and people most frequently call us about marks on the outside of the pan and pieces knocked off during fitting.
You are covered for a year from the day of the repair. If anything is not right, ring us and we will sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Cradlewell (NE2, NE6, NE7)
- County
- Newcastle upon Tyne
- Warranty
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
How we price toilet chip repair
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- How hard the colour is to match
- Access to the area
- Any earlier repairs that need removing first
- The material
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send photos and we will give you the exact figure.
Send pictures for a quote
Phone pictures are fine. Just make sure we can see:
- A picture taken from further back
- Good light, ideally daylight, without flash glare
- A coin beside the damage so we can judge size
- Details of any past repairs
We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Towns and villages near Cradlewell
What else we do in Cradlewell
How the visit works
We begin by going over the job with you, so there are no surprises. Then the area is sheeted and masked and the work begins. Allow one to two hours.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
How to prepare
- Have somewhere for us to park nearby if possible
- Keep pets and children out of the room while we work
- Let us know if it has been repaired before
Getting a price
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Related advice
When a repair isn’t the answer
We’d rather lose a job than do one that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer.
Materials we repair
- Vitreous china
- Pedestals
- Toilet pans
- Porcelain
- Cisterns & lids
Questions from Cradlewell
Can landlords book you?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Will the price change on the day?
We’ll show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What areas do you cover?
Everywhere in the UK, Cradlewell included. There’s no extra charge for travel.
Do the materials smell?
A little, depending on the job. Open windows and an extractor fan help, and it soon fades.
What happens after I send pictures?
We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we will ask.
Can pets and children be at home?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Will you leave a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Common problems we fix in Cradlewell
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Most people get in touch when they notice one of these:
- Marks on the outside of the pan
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
Before you book anyone
- Whether the price is fixed and includes VAT
- What happens if the damage is worse than the pictures show
- The length of the guarantee and what it covers
- How the room is protected while they work
Repairing versus replacing in Cradlewell
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Cradlewell clients choose us
- Colour mixed on the day to match
- CHAS, Constructionline and SafeContractor accredited
- Normally one visit, start to finish
- One-year guarantee on every repair
Take a look at our prices page.
DIY kit or professional repair?
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
Where we work around Cradlewell
Cradlewell is about 2 miles east of Newcastle upon Tyne, in Newcastle upon Tyne. Our technicians come to customers in Cradlewell, so you do not need to take anything anywhere. Cradlewell is one of 63 towns and villages in Newcastle upon Tyne where we work.
Jobs in NE2, NE6 and NE7 are booked in the same way as anywhere else. Streets in the area include Lily Avenue, Fern Avenue and Heaton Road, and we cover them all. Cradlewell is on the A1058, which makes it straightforward to reach. Close by, we cover Shieldfield (1 mile south-west), Heaton (1 mile east), Cochrane Park (1 mile north-east), Battlefield (1 mile south) and Walkergate (1 mile east). Further out, we also cover Bensham (3 miles south), Carr Hill (3 miles south), Denton (4 miles west), Slatyford (3 miles west), Low Fell (4 miles south) and Deckham (3 miles south).
What’s near Cradlewell
Locally, our jobs take us to homes close to Punch Bowl pub, Castle Leazes and Royal Grammar School and the streets around them. Also close by are Jesmond Park Academy (within half a mile north), Newcastle University Library (0.9 miles south-west), St Catherine's RC Primary School (less than half a mile south) and Church of the Holy Trinity (under half a mile west). Cradlewell’s nearest station is Manors station, roughly 1.2 miles south-west. Other landmarks nearby include Seven Stories (0.9 miles south) and intu Eldon Square (1.3 miles south-west). The countryside around Cradlewell includes Bent Hill and Havannah Nature Reserve.
- Parks and local facilities nearby include East Gosforth (less than half a mile west)
Work for landlords and builders
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
About our accreditations · Every repair comes with a one-year guarantee.
