Gateshead · England
Toilet & ceramic chip repair in Crawcrook, Gateshead
Toilet chip repair in and around Crawcrook: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim

How it works
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes one to two hours, depending on what we find, and we finish by cleaning up and talking you through the result.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Clear the area around the damage
- Point us to the nearest place to park
- Keep children and pets away from the room on the day
How to get a price
Most clients in Crawcrook get their price from pictures. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Advice
Toilet chip repair at your home in Crawcrook
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. Our technicians work on pedestals, porcelain and toilet pans, and the jobs we see most are chips on the pan or rim and marks on the outside of the pan.
You get a one-year guarantee, the same in Crawcrook as everywhere else we work. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Crawcrook (NE40)
- Region
- Gateshead
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026

For landlords and businesses
For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.
Housing associations and facilities teams use us for planned and reactive repairs in Gateshead and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
When we would advise against a repair
Some jobs are not right for a repair, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
Materials we repair
- Vitreous china
- Toilet pans
- Cisterns & lids
- Pedestals
- Porcelain
Repair or replace in Crawcrook?
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.
Why us?
- CHAS and Constructionline accredited
- Dust sheets down, tidy finish
- We will tell you if it’s not worth repairing
- Most jobs done in one visit
See our prices page.
Crawcrook and nearby
Crawcrook is about 3 miles west of Blaydon, in Gateshead. We travel to customers in Crawcrook and the surrounding area, so you do not need to take anything anywhere. We cover all 49 towns and villages in Gateshead, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 6 miles away.
We cover every part of NE40. From Main Street, Old Main Street and Clifford Terrace or anywhere nearby, we can come to you. We also travel to Ryton Woodside (1 mile east), Greenside (1 mile south), Ryton (1 mile east), Barlow (2 miles south-east) and Heddon-on-the-Wall (2 miles north). Within a short drive, we also cover Gateshead (8 miles east), Blaydon (3 miles east), Dunston (6 miles east), Whickham (4 miles east), Winlaton (3 miles east) and Felling (9 miles east). Crawcrook is one of the larger places we cover in Gateshead.
Landmarks near Crawcrook
Our clients here include homes close to Crawcrook Centenary Methodist Church, St Agnes' Catholic Primary School and Thorp Academy, among other places. The nearest railway station is Wylam station, about 1.2 miles north-west of the centre. Other landmarks nearby include Dunston Hill Hospital (5.4 miles east) and Wylam Railway Museum (1.4 miles north-west). Not far away are Currock Hill and Addison and Hedgefield Woods.
- Local facilities include Ryton Urban District (1.2 miles east)
Crawcrook: your questions answered
Do the materials smell?
Expect a mild smell while we are working, which fades afterwards.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What happens after I send pictures?
We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Does someone need to be in?
We need someone to let us in. You do not need to watch us work.
Is repairing better than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
Can you repair several things at once?
Yes, and it’s often cheaper. Just add the extra items to your photos and you’ll get one combined price.
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
Prices and what affects them
Prices start from £95. There’s no charge for travel to Crawcrook. The price depends on:
- The material and finish
- How easy the damage is to reach
- How much damage there is
- Doing more than one item at once
The price reflects the work involved, not where you live. The full price is agreed before booking, with nothing added on the day.
Send pictures for a quote
Almost every job we do is priced from pictures. This is what to send:
- A picture taken from further back
- A clear, close picture of the problem area
- The material, if you know it
- The postcode, so we can plan the visit
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.
Common problems we fix in Crawcrook
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Send us a photo if you notice any of these:
- Pieces knocked off during fitting
- Chips on the cistern lid
- Chips on the pan or rim
- Damage from dropped items
What your quote should include
- The length of the guarantee and what it covers
- How soon you can use it again
- Whether the colour is mixed to match
- What preparation is included
Places near Crawcrook
Also in Crawcrook
Can I fix it myself?
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.
About our accreditations · Every repair comes with a one-year guarantee.

